Vanity Saldivar
Fresno
Summary
Dynamic and efficient professional with a proven track record at Popeyes, excelling in customer service excellence and cash handling. Demonstrated ability to enhance team performance through effective training and collaboration. Recognized for optimizing workflow and ensuring customer satisfaction, contributing to a 20% increase in service speed during peak hours. Fast learner with exceptional time management skills.
Overview
7
7
years of professional experience
Work History
Cashier/Food Handler
Popeyes
Fresno
11.2024 - Current
- Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
- Assisted in maintaining cleanliness and organization of work area to enhance customer satisfaction.
- Handled cash and card payments, ensuring adherence to company policies for financial transactions.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to optimize workflow during peak hours, improving service delivery speed.
- Trained new staff on cash register operations and customer service protocols to enhance team performance.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Food Handler/Cashier
Wingstop
Fresno Ca
01.2022 - 12.2022
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Addressed customer needs and made product recommendations to increase sales.
- Worked with floor team and managers to meet wide range of customer needs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Welcomed customers and helped determine their needs.
- Developed strategies for upselling menu items, enhancing overall customer satisfaction and sales performance.
Cashier/Food Handler/Shift Leader
Taco Bell
Fresno, CA
04.2019 - 2021
- Handled returns and exchanges according to store policies, enhancing customer satisfaction.
- Trained new cashiers on register procedures and customer service standards effectively.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
No Degree -
Crescent View West
Fresno, CASkills
Time management skills
Cash handling
Cleaning and sanitizing
Money handling
Team collaboration
Customer service excellence
Professionalism and courtesy
Great Multitasker
Fast Learner
Works well with Others
Timeline
Cashier/Food Handler
Popeyes
11.2024 - Current
Food Handler/Cashier
Wingstop
01.2022 - 12.2022
Cashier/Food Handler/Shift Leader
Taco Bell
04.2019 - 2021
No Degree -
Crescent View West