Vanniah Preval

• Processed customer transactions accurately and efficiently, ensuring a smooth checkout experience.
• Managed cash drawer, maintaining accountability and adherence to company policies.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Assisted in training new staff on operational procedures and customer service best practices.
• Collaborated with team members to maintain cleanliness and organization of the work area.
• Monitored stock levels, communicating needs to management to ensure product availability.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor and communicated.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Collaborated with team members to maintain cleanliness and organization of the work area.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

• Utilized point-of-sale systems for transaction management and inventory tracking effectively.
• Implemented upselling techniques, contributing to increased average transaction value.

• Installed and repaired plumbing systems, ensuring compliance with safety regulations.
• Assisted lead plumbers in diagnosing and troubleshooting plumbing issues effectively.
• Maintained tools and equipment, optimizing readiness for daily tasks.
• Collaborated with team members to complete projects within established timelines.
• Learned and applied advanced plumbing techniques under supervision of experienced professionals.
• Contributed to maintaining a clean and organized work environment, enhancing team efficiency.
• Gained valuable experience through hands-on training under the guidance of skilled master plumbers.

• Professional Development: [Subject]
• Completed AP course in [Subject]