Vannya Gomez
Milwaukee
Summary
Experienced with handling and processing various forms of payments with precision. Utilizes strong organizational skills and attention to detail to ensure accurate and timely transactions. Knowledge of financial regulations and compliance standards to maintain operational integrity.
Overview
8
8
years of professional experience
Work History
Payment Processor
CAPPS LLC
02.2025 - 12.2025
- Achieved transaction accuracy by processing high volumes of payments diligently.
- Ensured compliance by reconciling daily transaction reports effectively and accurately.
- Enhanced payment processing efficiency through collaboration with cross-functional teams.
- Reduced processing time and minimized errors by implementing procedural improvements.
- Managed invoices and payments efficiently using Microsoft Excel and QuickBooks.
- Prepared and mailed invoices promptly, processing payments and updating accounts.
Bank Teller
BMO Harris
09.2021 - 02.2025
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Assisted clients with account inquiries and resolved issues promptly to enhance customer satisfaction.
- Maintained cash drawer accuracy through diligent reconciliation and adherence to security protocols.
- Trained new staff on operational procedures and best practices for delivering exceptional service.
Cashier and Cook
Wingstop
04.2019 - 09.2021
- Ensured balanced cash drawers at shift's end, promoting financial accuracy.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Maintained cleanliness and organization of dining and counter areas for efficiency.
- Welcomed customers, promptly addressing their needs and enhancing service experience.
Internship
Bright Dental
08.2017 - 06.2021
- Assisted in patient examinations, recording medical histories and vital signs.
- Prepared dental instruments and maintained sterilization protocols for optimal safety.
- Enhanced workflow efficiency by organizing patient schedules and managing dental records.
- Ensured accurate record-keeping by diligently updating patient charts with relevant information after each visit.
Corporate Work Study Intern
BMO Harris
08.2019 - 06.2020
- Supported account management tasks, facilitating seamless communication between clients and bank personnel.
- Prepared reports on daily transactions, aiding in data analysis and decision-making processes.
- Enhanced customer satisfaction by efficiently addressing and resolving banking inquiries.
Corporate Work Study Intern
Aurora HealthCare
12.2018 - 06.2019
- Maintained cleanliness and sanitation in assigned areas, ensuring compliance with health and safety standards.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a well-organized supply closet for easy access to necessary tools.
Corporate Work Study Intern
Discovery World
08.2017 - 06.2018
- Greeted and assisted visitors, providing excellent customer service and information about office operations.
- Managed multi-line phone systems, efficiently directing calls to appropriate departments and personnel.
- Maintained organized filing systems, ensuring quick retrieval of documents and information for staff.
- Processed incoming mail and packages, distributing items promptly to enhance communication flow.
Education
High School Diploma -
Cristo Rey Jesuit High School Of Milwaukee
Milwaukee06-2021
Skills
- Electronic payments
- Payment reconciliation
- Credit card processing
- Transaction processing
- Confidentiality
- Customer service support
- Currency identification
- Inventory management
- Inventory tracking
- Cash drawer balancing
- Cash counting accuracy
Languages
Spanish
Native or Bilingual
Timeline
Payment Processor
CAPPS LLC
02.2025 - 12.2025
Bank Teller
BMO Harris
09.2021 - 02.2025
Corporate Work Study Intern
BMO Harris
08.2019 - 06.2020
Cashier and Cook
Wingstop
04.2019 - 09.2021
Corporate Work Study Intern
Aurora HealthCare
12.2018 - 06.2019
Internship
Bright Dental
08.2017 - 06.2021
Corporate Work Study Intern
Discovery World
08.2017 - 06.2018
High School Diploma -
Cristo Rey Jesuit High School Of Milwaukee