Vantrice Woods
Houston
Summary
Healthcare professional with 7+ years of experience in patient and donor care, documentation accuracy, and compliance with standard operating procedures. Skilled in acting as a liaison between clinical teams and partners, verifying eligibility, and delivering exceptional customer service in healthcare settings. Adept at managing inquiries, supporting team members, and ensuring timely case coordination for optimal patient outcomes.
Overview
13
13
years of professional experience
Work History
Apheresis Technician III
Gulf Coast Regional Blood Center
Houston, TX
01.2018 - Current
- Supervise a team of six employees and oversee daily operations to ensure compliance with SOPs, regulatory standards, and organizational objectives.
- Serve as the primary liaison for donors, delivering compassionate care while upholding established protocols and quality standards.
- Direct accurate documentation processes for donor eligibility and procedural details, ensuring adherence to regulatory requirements.
- Lead troubleshooting efforts during procedures and foster collaboration among team members to maintain continuity of care.
- Provide strategic communication and operational support to internal teams, driving efficiency and meeting turnaround targets.
Medical Technician
Michael E. DeBakey VA Medical Center
Houston, TX
10.2016 - 12.2017
- Verified patient eligibility and documented data accurately in electronic medical records.
- Collaborated with physicians and pathologists to ensure timely review and processing of cases.
- Directed examination of surgical specimens and coordinated workflow changes to optimize efficiency.
- Delivered compassionate support to patients and clinical staff, ensuring a positive experience.
Medical Assistant
Synergy Medical & Wellness Group
Houston, TX
11.2015 - 09.2016
- Assisted in patient intake processes, ensuring accurate documentation and timely service delivery.
- Managed scheduling for appointments, optimizing workflow and minimizing patient wait times.
- Supported clinical staff with patient care tasks, enhancing overall efficiency of medical operations.
- Conducted routine laboratory tests, maintaining high standards of accuracy and compliance with protocols.
- Reviewed and confirmed insurance coverage details to support efficient healthcare operations.
Lab Technician
Biomat USA
Houston, TX
10.2013 - 05.2016
- Managed laboratory operations, ensuring compliance with safety and documentation standards.
- Collected, labeled, and stored samples according to strict protocols, maintaining accuracy and confidentiality.
- Prepared specimens and documentation for transport to external laboratories, meeting deadlines consistently.
- Provided responsive support to team members and adapted to changing priorities in a fast-paced environment.
Education
Bachelor of Science - Healthcare Management
Colorado Technical University
Colorado Springs, CO03.2018
Diploma - Medical Assisting
Texas School of Business
Houston, TX05.2012
Medical Coding & Billing -
The College of Health Care Professions
TX11.2026
Skills
- Physician & Partner Liaison
- Member Eligibility Verification
- Documentation Accuracy & Compliance
- Customer Service in Healthcare
- Interpersonal & Communication Skills
- Time Management & Problem-Solving
- Understanding of Medical Terminology
- Multitasking
- Critical thinking
- Team leadership
- Decision-making skills
- Quality control
Timeline
Apheresis Technician III
Gulf Coast Regional Blood Center
01.2018 - Current
Medical Technician
Michael E. DeBakey VA Medical Center
10.2016 - 12.2017
Medical Assistant
Synergy Medical & Wellness Group
11.2015 - 09.2016
Lab Technician
Biomat USA
10.2013 - 05.2016
Diploma - Medical Assisting
Texas School of Business
Bachelor of Science - Healthcare Management
Colorado Technical University
Medical Coding & Billing -
The College of Health Care Professions