Varney Swaray
Summary
Experienced with evaluating and processing auto claims efficiently and accurately. Utilizes advanced negotiation skills and keen eye for detail to resolve claims favorably, ensuring policy compliance. Track record of maintaining high client satisfaction through excellent customer service and effective communication. Dynamic professional with experience at the Texas Department of Criminal Justice, skilled in conflict resolution and documentation accuracy. Experienced with evaluating and processing auto claims efficiently and accurately.
Overview
8
8
years of professional experience
Work History
Claims Adjuster
GEICO
07.2025 - Current
- Evaluated auto claims through documentation analysis and damage assessment to determine payout eligibility and ensure fair compensation.
- Investigated complex claims involving fraud or liability disputes, ensuring thorough and accurate evaluations.
- Collaborated with policyholders, repair shops, and medical providers to gather information, facilitating timely and accurate claim resolutions.
- Developed comprehensive reports summarizing claim findings and presenting actionable recommendations to management for informed decision-making.
- Acted as a reliable point of contact for customers throughout the claims process, addressing their concerns with empathy and professionalism.
Correctional Officer
Texas Department Of Criminal Justice
06.2024 - 07.2025
- Enforced prison rules and maintained safety for inmates and staff.
- Monitored daily activities to identify and address suspicious behavior, improper conduct, and potential conflicts.
- Guided and counseled inmates to adjust to new environment and develop life skills for successful reintegration.
sortation center associate
amazon
09.2023 - 03.2024
- Managed incoming shipments of products, ensuring accuracy of orders received.
- Sorted and stocked orders into trucks for timely delivery to customers.
- Documented and processed customer orders using various devices to maintain accuracy.
- Provided training sessions for new team members on center policies and procedures.
- Coordinated activities with other departments to ensure seamless operations.
Patient Financial Services Representative
Elevate Patient Financial Services
02.2022 - 07.2023
- Processed copayments and maintained accurate daily financial records for efficient billing.
- Clarified treatment received and outlined payment options to enhance patient understanding.
- Coordinated communication between patients and various departments to ensure seamless service delivery.
- Helped address patient complaints through timely corrective actions and appropriate referrals.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Followed document protocols to safeguard confidentiality of patient records that aligned with HIPAA.
- Performed administrative tasks such as data entry, filing, and recordkeeping
Cashier / Stockmen
Hobby Lobby
12.2020 - 01.2022
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collaborated with shift manager to resolve customer concerns and enhance service experience.
- Replenished sales floor merchandise and organized displays to improve product visibility.
- Unloaded merchandise from delivery trucks and organized warehouse stock for efficient access.
warehouse associate
amazon
11.2019 - 11.2020
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking and packing merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Cashier / Cook
Fuzzy's taco shop
11.2018 - 10.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked sometimes on the grill as a cook when needed
Education
integrative studies -
University of North Texas
Denton, TX03-2021
Skills
- Claims handling
- Medical billing
- Billing
- Insurance policy knowledge
- HIPAA knowledge
- Documentation accuracy
- Data entry
- Computer proficiency
- Microsoft Excel
- Customer service
- Customer relationship management
- Conflict resolution
- Order picking
Timeline
Claims Adjuster
GEICO
07.2025 - Current
Correctional Officer
Texas Department Of Criminal Justice
06.2024 - 07.2025
sortation center associate
amazon
09.2023 - 03.2024
Patient Financial Services Representative
Elevate Patient Financial Services
02.2022 - 07.2023
Cashier / Stockmen
Hobby Lobby
12.2020 - 01.2022
warehouse associate
amazon
11.2019 - 11.2020
Cashier / Cook
Fuzzy's taco shop
11.2018 - 10.2019
integrative studies -
University of North Texas