Vashon Bynum
San Antonio,TX
Summary
Transformational leader with a strong background in driving operational efficiency, organizational growth, and quality improvement in healthcare and government sectors. Proven expertise in leveraging Lean methodologies, data analytics, and innovative solutions to enhance patient outcomes and optimize processes. Adept at building high-performing teams, aligning strategic initiatives with organizational goals, and delivering measurable results in fast-paced, mission-critical environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Healthcare Operations Manager
Operational Medical Readiness Squadron
10.2022 - 01.2024
- Led operational excellence initiatives, aligning healthcare delivery with strategic objectives to enhance patient outcomes and mission readiness
- Spearheaded Lean Six Sigma projects, reducing appointment wait times by 30% and increasing access-to-care metrics by 20%
- Utilized HEDIS and MEPRS data to identify inefficiencies, implementing process improvements that elevated compliance with national healthcare benchmarks
- Promoted telehealth services through MHS Video Connect, increasing patient engagement by 45% and improving continuity of care for remote populations
- Achieved Joint Commission accreditation with zero deficiencies by revamping quality assurance protocols, reducing compliance issues by 20%
- Developed a Leadership Development Program, increasing job satisfaction by 80% and reducing turnover by 15%
Director of Health and Organizational Optimization
693rd Intelligence, Surveillance, Reconnaissance Group (ISRG)
02.2015 - 10.2022
- Led the Human Performance Optimization Office, delivering integrated health, wellness, and employee engagement solutions to 918 personnel with TS/SCI clearance
- Established the Status of Airmen Resiliency (SOAR) forum, providing leadership with actionable insights to enhance organizational health and morale, increasing retention by 15%
- Implemented telemedicine capabilities, integrating MHS GENESIS and Zoom for Government (Healthcare Mode), expanding access to care by 50%
- Designed and executed Resiliency Week, an enterprise-recognized best practice, focusing on holistic well-being and work-life integration for high-stakes personnel
- Deployed predictive analytics to improve chronic disease management scores by 25%, driving compliance with HEDIS metrics
- Partnered with cross-functional teams to streamline workflows, reducing specialty referral delays by 35% and enhancing patient satisfaction scores by 20%
Clinical Manager
Family Health, Dermatology, Internal Medicine Clinics
01.2005 - 02.2015
- Managed clinical operations across three departments, ensuring compliance with healthcare regulations and optimizing patient care delivery
- Introduced a patient self-check-in kiosk system, reducing wait times by 20% and increasing throughput by 15%
- Conducted Lean Six Sigma projects, improving clinic utilization rates by 30% and reducing appointment cancellations by 20%
- Enhanced medication reconciliation processes, reducing discrepancies by 40% and improving patient safety outcomes
- Directed strategic initiatives that earned the 55th Medical Group recognition as Best Clinic in the Air Force
Education
Master of Science - Strategic Intelligence
National Intelligence University
Bethesda, MD08.2020
Master of Science - Human Resource Management
Troy University
Troy, AL07.2009
Bachelor of Science - Business Administration
Bellevue University
Bellevue, NE03.2007
Skills
- Data Analytics & Visualization
- Lean Six Sigma Methodologies
- CPI
- Electronic Health Record Systems (EHR)
- Project Management
- Healthcare Compliance & Regulations
- Financial & Resource Management
- Stakeholder Engagement & Collaboration
- Training & Development
- Healthcare Administration & Management
- Recruitment and retention
- Human resources management
- Teamwork and collaboration
- Problem-solving
- HIPAA guidelines
- Strategic planning
Certification
- Project Management Professional (PMP)
- Google Data Analytics Professional Certification
Awards
- Meritorious Service Medal
- Air and Space Commendation Medal
- National Defense Service Medal
- 480th Wing Best Practice Award
Clearance
TS/SCI Clearance
Affiliations
- SHRM
- PMI
Timeline
Healthcare Operations Manager
Operational Medical Readiness Squadron
10.2022 - 01.2024
Director of Health and Organizational Optimization
693rd Intelligence, Surveillance, Reconnaissance Group (ISRG)
02.2015 - 10.2022
Clinical Manager
Family Health, Dermatology, Internal Medicine Clinics
01.2005 - 02.2015
- Project Management Professional (PMP)
- Google Data Analytics Professional Certification
Master of Science - Strategic Intelligence
National Intelligence University
Master of Science - Human Resource Management
Troy University
Bachelor of Science - Business Administration
Bellevue University
Similar Profiles
Shacourtney MooreShacourtney Moore
Family Health LPN Manager at 325th Operational Medical Readiness SquadronFamily Health LPN Manager at 325th Operational Medical Readiness Squadron
Jack M. BeanJack M. Bean
Senior Enlisted Leader at 6th Operational Medical Readiness SquadronSenior Enlisted Leader at 6th Operational Medical Readiness Squadron
Slone PachecoSlone Pacheco
Leadership School Instructor at 355th Force Support SquadronLeadership School Instructor at 355th Force Support Squadron