Vashon Edwards
Mitri's Shop
New York
10
years of professional experience
I recently obtained my Security Guard License and am eager to begin building a successful career in the security profession. I am a motivated, dependable, and professional individual committed to maintaining safe and secure environments. I take pride in building positive relationships with colleagues and customers while demonstrating strong integrity, reliability, and a willingness to learn. I am eager to contribute to a team where I can develop my skills, gain valuable experience, and provide exceptional security services.
Work History
Sales Associate
3 Years 7 Months- Handled inventory management tasks, including stock replenishment and visual merchandising.
- Adapted quickly to changes in store promotions and customer needs.
- Engaged in continuous learning about new products and industry trends for improved service delivery.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Online Reseller
2 Years 6 Months- Developed marketing strategies to enhance product visibility and drive sales.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Created clear, precise and properly detailed product and service information on company website.
- Oversaw customer service operations, resolving inquiries to enhance buyer satisfaction.
Bus Aide
2 Years 10 Months- Assisted students with boarding and disembarking from buses, ensuring safety and comfort during transit.
- Monitored student behavior on buses, promoting a respectful and orderly environment for all passengers.
- Collaborated with drivers to ensure timely departures and arrivals, enhancing overall transportation efficiency.
- Conducted routine safety checks on bus equipment, identifying and reporting any maintenance needs promptly.
- Communicated effectively with parents and school staff regarding transportation schedules and student needs.
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Completed thorough bus inspections before and after each trip.
- Calmed unruly students during bus rides and helped prevent repeated disruptions.
Cashier
10 Months- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash register balances through diligent record-keeping.
- Assisted in stocking shelves and organizing merchandise to enhance shopping experience.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Associate
2 Months- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained store presentation and organization to align with brand standards.
- Processed sales transactions accurately and efficiently using point-of-sale system.
- Collaborated with team members to achieve daily sales targets and objectives.
- Provided product knowledge and support to customers, fostering brand loyalty.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
GED
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Reliable and punctual
Goal oriented
Verbal/written communication
Client service
Product sales
Customer needs assessment
Meeting deadlines
Professional demeanor
Building rapport
Product recommendations
Timeline
Sales Associate
Mitri's Shop
01.2023 - CurrentRead More
Online Reseller
Ebay Enterprise
06.2020 - 12.2022Read More
Bus Aide
Suffolk Transportation Service Inc.
07.2018 - 05.2021Read More
Cashier
Sam's Club
03.2017 - 01.2018Read More
Sales Associate
Nike Factory Outlet
11.2016 - 01.2017Read More
Frederick Douglass Academy VII
GED
Read More