Vashti Nettles
Beaumont,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Jamal's Trucking
12.2022 - 08.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Youth Development Instructor
Oppurtunity Now
08.2024 - Current
- Established a positive classroom environment conducive to student growth and development.
- Participated in ongoing professional development opportunities to remain current on best practices in education.
- Integrated experiential learning opportunities into course design, elevating real-world understanding of key concepts.
- Developed comprehensive lesson plans for diverse subjects, ensuring alignment with state standards.
- Assisted in researching various topics for future program development.
Sale Representitive
LaserAway
08.2022 - 11.2022
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
- Contributed to team sales goals by upselling products and services to customers.
Behavior Interventionist
Love2learn
06.2017 - 08.2020
- Improved behaviors through modeling, role-playing and other effective strategies.
- Developed intervention plans based on established guidelines and individual needs.
- Met with supervisors to establish goals for client's intervention program.
- Trained teachers and staff on how to spot students in need of help and refer for services.
- Recommended treatment protocols such as group therapy or rehabilitation.
- Completed observations of students in classroom and social situations.
Education
J.D. - Legal Studies
LaVerne College of Law
Ontario, CABachelor of Arts - Psychology
Wells College
Aurora, NY08.2014
Skills
- Invoice Processing
- Client Account Management
- Competitor research
- Client Service
- Scheduling
- Data Entry
- Multi-line telephone operation
Timeline
Youth Development Instructor
Oppurtunity Now
08.2024 - Current
Administrative Assistant
Jamal's Trucking
12.2022 - 08.2024
Sale Representitive
LaserAway
08.2022 - 11.2022
Behavior Interventionist
Love2learn
06.2017 - 08.2020
J.D. - Legal Studies
LaVerne College of Law
Bachelor of Arts - Psychology
Wells College
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