Dynamic professional with a proven track record in high-pressure environments and public transportation. Excelled in maintaining safety, enhancing customer satisfaction, and multitasking. Skilled in defensive driving and effective communication.
Overview
8
8
years of professional experience
Work History
Bus Operator
Metropolitan Transit Authority - METRO
09.2022 - Current
Maintain a clean and safe bus environment for the comfort of all passengers.
Assist passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
Help passengers stow and retrieve luggage, bags, wheelchairs and other items.
Adhere strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Instacart Shopper
Food Delivery Services
11.2020 - 09.2022
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
Worked productively with customers to meet order requirements and service expectations.
Increased customer satisfaction by providing timely and efficient grocery shopping services.
Restaurant Hostess
Long Horn Steak House
08.2019 - 03.2020
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Emergency Medical Technician
SeniorCare EMS
01.2017 - 06.2019
Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Continuously improved skills through regular training sessions, workshops, and conferences
Kept vehicles ready for emergencies by cleaning and keeping medical supplies stocked
Education
GED -
University of The State of New York
New York, NY
02-2014
Skills
Clean driving record
Punctual
Able to work well in fast paced settings and able to remain calm in high stress situations
Excellent customer service skills
Timeline
Bus Operator
Metropolitan Transit Authority - METRO
09.2022 - Current
Instacart Shopper
Food Delivery Services
11.2020 - 09.2022
Restaurant Hostess
Long Horn Steak House
08.2019 - 03.2020
Emergency Medical Technician
SeniorCare EMS
01.2017 - 06.2019
GED -
University of The State of New York
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