Non-fiction books
Vasilis Katris
Sales Associate
Saint Charles,IL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Jewels Osco
Saint Charles, IL
09.2022 - Current
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Helped customers complete purchases, locate items and join reward programs
Inside Sales Associate
Qamar Group
Evanston, IL
04.2022 - 07.2022
- Acted as first point of contact and set appointments for prospective clients.
- Handled complaints and questions, and re-directed calls to other team members.
- Cold called perspective customers to determine product or service needs, ascertain timelines and identify decision-makers.
- Made 100 phone calls daily to establish first contact with potential customers and set meetings with salespeople
Customer Service Representative
Planet Fitness
Saint Charles, IL
10.2021 - 06.2022
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Delivered excellent customer service, resulting in over 90% customer satisfaction rating
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 10%
- Awarded February 2022 Employee of Month
Liquor Store Clerk
Village Liquors
Odessa, FL
11.2019 - 02.2020
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
Automotive Detailer
Auto Safe & Sound
Clearwater, Florida
10.2019 - 01.2020
- Used steam cleaning equipment to remove dirt from engine and engine compartment.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Washed cars and trucks daily for auto dealership.
- Completed vehicle inspections prior to service and after completion to assess damage.
- Washed, waxed and buffed vehicle bodies for professional shine.
- Advised customers on regular care needs to prevent issues such as deteriorating paint.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Performed short of 20 inspections daily and kept complete, accurate records of vehicle condition
Delivery Driver
Joeys New York Pizza & Italian Restaurant
Port Richey, FL
01.2019 - 10.2019
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
- Developed and maintained professional relations between customer, store personnel and company.
Line Cook/Team Lead Trainer
Tijuana Flats
Trinity, FL
08.2016 - 12.2018
- Learned how to prepare menu items according to precise recipes, cooking procedures and methodologies.
- Monitored and managed kitchen staff during busy rush periods to maintain service levels.
- Enforced cooking, plating and garnishing rules across shifts and staff members.
- Awarded May 2017 Employee of month
Education
High School Diploma -
J. W. Mitchell High School
New Port Richey, FL 08.2013 - 07.2017
Skills
Excellent Communication
Organization and Time Management
Teamwork and Collaboration
Planning and Coordination
Interests
Sunday dinners
Weightlifting
Real Estate
TV shows
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"It is better to be a warrior in a garden, than a gardener in a war"
Miyamoto Musashi, The Book of Five Rings
Timeline
Retail Sales Associate
Jewels Osco
09.2022 - Current
Inside Sales Associate
Qamar Group
04.2022 - 07.2022
Customer Service Representative
Planet Fitness
10.2021 - 06.2022
Liquor Store Clerk
Village Liquors
11.2019 - 02.2020
Automotive Detailer
Auto Safe & Sound
10.2019 - 01.2020
Delivery Driver
Joeys New York Pizza & Italian Restaurant
01.2019 - 10.2019
Line Cook/Team Lead Trainer
Tijuana Flats
08.2016 - 12.2018
High School Diploma -
J. W. Mitchell High School
08.2013 - 07.2017
References
References upon request