Dedicated and detail‑oriented Health Technician with strong expertise in the medical field performing professional patient care, Seeking to bring technical proficiency, critical thinking, and a commitment to regulatory compliance to a healthcare team focused on delivering safe and reliable medical services.
Overview
18
18
years of professional experience
Work History
Health Technician
JOHN DINGELL DEPARTMENT OF VETERAN AFFAIRS
Detroit, MI
06.2021 - Current
Receiving and preparing requests for testing and specimens into the clinical laboratory and evaluates the acceptability of each specimen, documents discrepancies, and resolves potential problems.
Perform blood drawing in a courteous manner and monitors the patient throughout the collection process, ensuring patient safety, observing blood flow, adequate mixing of specimens, and confirming blood flow stops at appropriate time.
Documenting electronic patient medical records.
Records refrigerator and freezer temperatures at all sites.
Conducted patient assessments to identify health needs and develop appropriate care plans.
Improved health outcomes, monitoring patient vitals and adjusting care plans as needed.
Maintained accurate electronic health records ensuring compliance with department regulations.
Assisted in managing medical supplies, optimizing inventory levels for efficient patient care.
Trained new staff on protocols and procedures to ensure consistency in service delivery.
PHLEBOTOMIST
DETROIT MEDICAL CENTER
Detroit, MI
09.2008 - 06.2021
Oversight of general laboratory day-to-day operations
Lead in phlebotomy procedures including testing, collecting, and processing specimens
Accountable for quality
Offering crisis intervention, where appropriate, to members and their family members
Appropriately document support provided and next steps in a according to policy and HIPAA
Processed urgent orders. Admitted, transferred, and discharged patients in the system
Detroit-based healthcare system, a part of Tenet Healthcare (Nation-wide healthcare company)
Laboratory Coordinator
ATLANTA MEDICAL CENTER
Atlanta, GA
06.2015 - 07.2017
Responsible for scheduling and management of staff
Responsible for division of labor and quality of work performed by members of the phlebotomy team
Utilized electronic ordering process and entered orders
Atlanta-based healthcare system, a part of Tenet Healthcare (Nation-wide healthcare company)
Education
Bachelor’s Degree - Healthcare Management
University of Phoenix
01-2018
Skills
20 years Medical Experience
Excellent communication skills across interactions with families and providers
Strong knowledge of Cerner, Vista 3 and CPRS
In-depth and front-line experience in clinic management
Strong understanding of the medical records process, front desk management
Experience in ordering and maintaining office supplies through preferred vendor