Vaunda Turner
Baltimore,MD
Summary
Experienced with managing concession operations and staff. Utilizes effective strategies to enhance customer satisfaction and streamline processes. Track record of fostering teamwork and optimizing inventory management.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
16
16
years of professional experience
Work History
Concessions Supervisor
Levy Restaurants
Baltimore, MD
06.2024 - Current
- Supervised daily operations of concessions, ensuring compliance with health and safety standards.
- Trained and mentored staff to enhance service quality and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Fostered positive customer relations through effective communication and conflict resolution techniques.
- Boosted teamwork among employees by fostering open communication channels and promoting collaboration on tasks.
- Maintained a clean and organized work environment, adhering to health and safety regulations for optimal food handling practices.
Security Officer
Allied Universal Security Services
Baltimore, MD
06.2023 - Current
- Monitored premises to deter criminal activity and ensure safety of personnel and property.
- Conducted regular patrols, identifying security risks and implementing corrective measures.
- Responded promptly to incidents, coordinating with law enforcement and emergency services as needed.
- Trained new security personnel on protocols, procedures, and effective communication strategies.
Owner (Event Planner)
Cordelia’s Creations
Baltimore, MD
01.2010 - Current
- Decorate and organize parties
- Create party favors, clothes and other personalized items
Concessions Supervisor
Aramark
Baltimore, MD
06.2022 - 06.2024
- Coordinated scheduling and staffing for high-volume events to meet customer demand.
- Developed training materials and conducted workshops to improve team performance.
- Analyzed sales trends to make informed decisions on menu offerings and pricing strategies.
- Ensured proper food storage procedures were followed consistently for compliance with health codes and preservation of product quality.
Order Fulfillment
First Team Staffing
Columbia, Md
08.2021 - 05.2023
- My duties in Picking were to verify work orders with corresponding item and batch numbers, Pick the ordered items. Get the order ready for delivery. Locating stock and finding the correct location, and reporting any damages to the supervisor.
- My duties in Kitting was to put together different jewelry pieces together then into gift sets to be shipped.
Cashier
Crazy Down Home
Baltimore, MD
08.2016 - 07.2020
- Take customers order, fix some of the trays and make sure they are satisfied with the service
- Greet the customer and complete the transaction using the POC system
Education
High School Diploma -
Edmondson High School
Baltimore, MD06-1996
Skills
- Scheduling staff
- Employee training
- Food safety compliance
- Menu planning
- Customer service
- Attention to detail
- Multitasking
Timeline
Concessions Supervisor
Levy Restaurants
06.2024 - Current
Security Officer
Allied Universal Security Services
06.2023 - Current
Concessions Supervisor
Aramark
06.2022 - 06.2024
Order Fulfillment
First Team Staffing
08.2021 - 05.2023
Cashier
Crazy Down Home
08.2016 - 07.2020
Owner (Event Planner)
Cordelia’s Creations
01.2010 - Current
High School Diploma -
Edmondson High School