Customer service professional experienced in assisting guests, resolving issues, and maintaining a safe, organized environment. Known for professionalism, quick problem‑solving, and delivering consistently positive guest interactions.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Valet/ Hospitality attendant
Jet Suite X Aviation
06.2026 - Current
Safely parked, retrieved, and organized guest vehicles while maintaining strict attention to damage prevention and traffic flow.
Provided courteous greeting, luggage assistance, and seamless arrival/departure support to enhance overall guest experience.
Responded promptly to guest requests, coordinated with airline departments, and ensured all concerns were resolved with professionalism and hospitality.
Valet Manager
Towne Park
08.2025 - 06.2026
Supervised daily valet operations at a high-traffic hospitality location, ensuring timely vehicle retrieval and exceptional guest service.
Served as primary liaison between hotel management and valet team, addressing guest concerns and implementing service improvement service.
Coordinated staffing schedules, manage shift coverage, and resolve logistical challenges to maintain smooth service flow.
Front-End operations supervisor
Target
02.2017 - 06.2023
Oversaw customer relations and addressed concerns, feedback, and point-of-sale discrepancies.
Trained, developed, and coached a team of cashiers and customer service representatives and led them to reaching and exceeding company metric standards.
Adjusted planograms and merchandise layout in accordance with sales forecast.
Supervised daily operations to ensure high-quality customer interactions and service delivery.