Velas Sihabouth

San Diego,CA

Summary

Results-driven professional with a strong background in managing high-volume operations. Expertise in recruiting and training teams, optimizing service quality, and implementing inventory controls to drive efficiency and enhance customer satisfaction.

Overview

Certification

years of professional experience

Work History

Kitchen Manager

Tora Tora Sushi

San Diego, CA

07.2023 - 07.2026

Coordinated inventory management for fresh ingredients and supplies.
Oversaw kitchen staff scheduling to maintain efficient labor coverage.
Resolved customer concerns regarding food quality and service promptly.
Performed weekly inventories of food items stored in refrigerators or freezers.
Trained new kitchen staff on proper food handling techniques and safety regulations.
Inspected equipment regularly to identify necessary repairs or replacements.

Front of House Manager

Ototo Sushi Co.

San Diego, USA

12.2014 - 07.2023

Oversaw restaurant operations in fast-paced environment, driving daily sales exceeding 12,000.
Managed daily front of house operations and staff scheduling.
Recruited and trained 20+ staff in customer service, sales techniques, and product knowledge to enhance guest experience.
Reviewed operational reports to pinpoint areas for improvement and optimize service delivery.
Implemented inventory control procedures for supplies and equipment.
Cultivated relationships with premium beer, wine, and produce suppliers to enhance offerings.

Education

Associates to Transfer - General Education, History

San Diego Mesa College

San Diego, Ca

07-2016

Skills

Inventory control
Scheduling coordination
Operational strategy
Equipment maintenance
Cost control
Workflow planning
Problem solving

Customer service
Crisis management
Team collaboration
Team building
Communication skills
Interpersonal skills
Microsoft Office proficiency