Velasquez Alvania
Las Vegas,NV
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
7
7
years of professional experience
Work History
House Cleaner
Self Employed Services
09.2022 - Current
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Housekeeper
Howard Johnson Hotel On East Tropicana Near The Las Vegas Strip
03.2020 - 06.2022
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Housekeeper
Texas Station Hotel And Casino
01.2018 - 03.2019
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Housekeeper
Westin Hotel
12.2016 - 10.2017
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
Education
Nurse
Auxiliary School of Nursing
Honduras04.2000
Skills
- Clothes Laundering
- Floor Polishing
- Steam Cleaning
- Surface Sanitation
- Window Cleaning
- Floor Cleaning
- Customer Service
- Housekeeping
- Bathroom sanitation
- Deep cleaning expertise
- Floor maintenance
- Eco-friendly practices
- Odor control
- Kitchen cleaning
- Cleaning Techniques
- Guest Relations
- Supply Inventory Management
- Residential Cleaning
- Vacuuming and Sweeping
- Teamwork
Timeline
House Cleaner
Self Employed Services
09.2022 - Current
Housekeeper
Howard Johnson Hotel On East Tropicana Near The Las Vegas Strip
03.2020 - 06.2022
Housekeeper
Texas Station Hotel And Casino
01.2018 - 03.2019
Housekeeper
Westin Hotel
12.2016 - 10.2017
Nurse
Auxiliary School of Nursing
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