Velithia Johnson
Louisville,Kentucky
Summary
Dynamic Assistant Manager with a proven track record at Circle K, adept in team leadership and influencing others. Excelled in streamlining operations, enhancing team productivity by over 20%, and resolving customer inquiries with efficiency. Skilled in medical office administration and maintaining meticulous documentation, embodying a blend of hard and soft skills essential for high-stakes environments.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Circle K
Louisville, Kentucky
02.2019 - 03.2024
- Maintained up-to-date knowledge of company products and services.
- Collaborated with management on developing strategic plans for achieving business goals.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Managed customer service inquiries and complaints in a timely manner.
Package Handler
UPS Worldport
Louisville, Kentucky
06.2016 - 12.2018
- Maintained a clean work environment by removing debris from the loading dock area.
- Packed boxes and stock using organizational guidelines.
- Maintained accurate inventory records of incoming and outgoing shipments.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
- Organized packages according to type, size, destination, and other specifications.
- Operated material handling equipment safely to move heavy packages.
Education
Associate of Arts - Medical Assistant W/Phlebotomy
ATA College
Louisville, KY10-2025
Associate of Arts - Dental Assistant/EDDA
ATA College
Louisville, KY11-2020
Skills
- Team leadership
- Influencing others
- Check-in coordination
- Medical office administration
- Medical terminology
- General housekeeping
- Documentation expert
Timeline
Assistant Manager
Circle K
02.2019 - 03.2024
Package Handler
UPS Worldport
06.2016 - 12.2018
Associate of Arts - Medical Assistant W/Phlebotomy
ATA College
Associate of Arts - Dental Assistant/EDDA
ATA College
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