Velma Williams
Bristol,TN
Summary
Motivated professional experienced in providing care for elderly individuals in nursing home settings. Demonstrated commitment to personal growth through strong work ethic, adaptability, and exceptional interpersonal skills. Focused on enhancing quality of life for residents while mastering new challenges.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Residential House Manager
Independent Living Solutions
Johnson City, Tn
02.2026 - Current
- Managed daily operations for residents in supportive living environment.
- Assisted residents with personal care and daily living activities.
- Ensured safety protocols were followed throughout the facility at all times.
- Coordinated recreational and social activities for resident engagement.
- Maintained accurate documentation of resident care and services provided.
Case Manager
Agero
Bristol, Tn
10.2020 - 01.2026
- Coordinated client assessments to identify needs and connect clients with appropriate services.
- Facilitated communication between clients and service providers to enhance service delivery.
- Maintained accurate case records in company databases and reporting systems to support effective case management.
Direct Support Professional/Supervisor
ResCare
Abingdon, VA
07.2013 - 09.2020
- Supervised team of direct support professionals in daily operations, ensuring high-quality care for individuals served.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Assisted individuals in learning and developing new skills.
- Trained new staff on company policies and client care techniques.
- Monitored daily activities of direct support staff to ensure compliance with regulatory standards and maintain service quality.
- Provided crisis intervention services to address challenging behaviors exhibited by residents and clients.
- Documented patient information to monitor vital signs, behaviors, and eating habits, contributing to individualized care plans.
Education
CPR - CPR
Independent Living
05.2026 - 05.2026
Neft Center
Abingdon , VASkills
- Case management
- Crisis intervention
- Client assessment
- Elderly care
- Behavioral management
- Team supervision
- Employee scheduling
- Documentation accuracy
Certification
- CPR
- First Aide
- PCM Training
References
References available upon request.
Timeline
CPR - CPR
Independent Living
05.2026 - 05.2026
Residential House Manager
Independent Living Solutions
02.2026 - Current
Case Manager
Agero
10.2020 - 01.2026
Direct Support Professional/Supervisor
ResCare
07.2013 - 09.2020
Neft Center