VELTON THOMAS
Lutz,FL
Summary
Results-driven sales professional with 4+ years of experience in consultative sales, call center sales, customer service, and revenue generation. Proven track record of generating more than $1.3 million in documented sales revenue while consistently exceeding performance goals across insurance, fitness, and retail industries. Skilled in prospecting, relationship building, objection handling, solution selling, and closing sales in both phone-based and face-to-face environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Benefits Advisor
HealthInsurance.com
Tampa, FL
10.2025 - Current
- Conduct inbound and outbound sales calls in a high-volume call center environment.
- Average 45–50 closed enrollments per month while maintaining an approximate 30% closing rate.
- Consistently exceed the minimum monthly production requirement of 26 enrollments.
- Build rapport quickly, identify customer needs, and recommend tailored health insurance solutions.
- Educate clients on coverage options, address objections, and guide prospects through enrollment.
- Maintain accurate customer records and follow-up activities using CRM systems.
Assistant Fitness Manager
EoS Fitness
Lutz, FL
11.2024 - 10.2025
- Ranked #2 salesperson in Florida for personal training sales performance.
- Generated more than $400,000 in annual personal training revenue.
- Maintained an approximate 35% closing rate through consultative sales techniques.
- Conducted fitness consultations and converted prospects into long-term training clients.
- Managed lead generation, appointment setting, follow-up, and client onboarding.
Title Clerk
Allstate Insurance
Tampa, FL
09.2023 - 11.2024
- Managed detailed documentation and customer records while ensuring compliance and accuracy.
- Worked directly with customers and state agencies to resolve issues and expedite processing.
- Developed strong organizational, communication, and problem-solving skills in a fast-paced environment.
Sales Representative
Ashley Furniture HomeStore
Wesley Chapel, FL
07.2022 - 09.2023
- Generated more than $900,000 in sales revenue during first year selling furniture.
- Consistently exceeded sales goals through relationship-building and solution-based selling.
- Assisted customers with major purchasing decisions and financing options.
- Developed strong product knowledge to differentiate offerings and close sales effectively.
- Built lasting customer relationships that resulted in repeat business and referrals.
Department Head
Hobby Lobby
Florida
06.2020 - 06.2022
- Led and developed a team of 10–15 employees while maintaining high customer service standards.
- Assisted customers with product recommendations and issue resolution.
- Managed daily operations, inventory control, and staff training.
Education
High School Diploma - undefined
Sunlake High School
Land O' Lakes, FLSkills
- Consultative Sales
- Inside Sales
- Call Center Sales
- Inbound & Outbound Calling
- Lead Generation
- CRM Software
- Objection Handling
- Closing Techniques
- Customer Relationship Management
- Microsoft Office Suite
- Sales Presentations
- Customer Service
- Negotiation
- Communication
- Problem Solving
Certification
CPR Certified
Timeline
Benefits Advisor
HealthInsurance.com
10.2025 - Current
Assistant Fitness Manager
EoS Fitness
11.2024 - 10.2025
Title Clerk
Allstate Insurance
09.2023 - 11.2024
Sales Representative
Ashley Furniture HomeStore
07.2022 - 09.2023
Department Head
Hobby Lobby
06.2020 - 06.2022
High School Diploma - undefined
Sunlake High School