Velvet Bohannon

• Delivered outstanding service to customers, maintaining and extending committed relationships for future business opportunities.
• Established long-term relationships with clients, resulting in increased repeat business.
• Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
• Commitment to achieving success and satisfaction for guests expectations.

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Improved customer satisfaction by providing timely and efficient delivery services.
• Kept accurate log of daily deliveries and pick-ups.
• Communicated effectively with dispatchers regarding any delays or changes in schedule for prompt resolutions.
• Collaborated with warehouse staff to ensure accurate inventory control and order fulfillment.
• Maintained a clean and safe vehicle for reliable transport of goods to customers.
• Enhanced company reputation with exceptional customer service during deliveries and pickups.
• Participated in regular safety meetings, contributing to a secure working environment for all employees.
• Built strong relationships with clients through consistent communication and updates on delivery status.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Receptionist

Accounts Payable Assistant

Payroll Clerk

Logistics Coordinator

• Handled confidential and sensitive information with discretion and tact.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Served as a liaison between departments to facilitate effective communication throughout the company.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.

• Coordinated promotional events that drove significant increases in foot traffic and product sales at retail locations.
• Increased awareness of company services and products with implementation of PR strategies.
• Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
• Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
• Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
• Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
• Coordinated schedules and timelines for events.
• Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
• Managed event logistics and operations.
• Maintained and updated media contact lists and databases for ease of access.
• Drafted, edited and distributed press releases, media advisories and other public relations materials.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Streamlined inventory management by regularly assessing stock levels and placing timely orders for fresh flowers.
• Enhanced customer satisfaction by creating visually appealing and unique floral designs for various events.