Summary
Overview
Work History
Education
Skills
Accomplishments
Ritz Carlton Team Of Excellence Award
Timeline
Hi, I’m

Velvet Bohannon

Property Management ; Public Relations ; Sales/Marketing; Research/Development
Velvet Bohannon

Summary

Dynamic professional with a proven track record in public relations and event coordination. Recognized for enhancing guest satisfaction through attention to detail and effective problem-solving. Adept at managing logistics and fostering strong client relationships, ensuring seamless operations and memorable experiences.

Professional contractor prepared to bring extensive project management experience to new role. Known for delivering projects on time and within budget while maintaining strong client relationships. Focused on team collaboration and adapting to changing project requirements, with expertise in construction planning and problem-solving.

Experienced with media outreach, content creation, and event coordination. Utilizes strategic communication and relationship management to enhance public perception. Knowledge of media trends and strong writing skills ensure effective messaging and engagement.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Marketing professional with hands-on experience in supporting marketing campaigns and conducting market research. Known for reliability and adaptability in team settings, ensuring seamless project execution. Skills include social media management and content creation.

Diligent with background in providing comprehensive support to senior executives. Successfully coordinated high-priority projects and streamlined office operations. Demonstrated proficiency in calendar management and travel arrangements. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

38
years of professional experience

Work History

Flowers of Jacksonville

Contractor
02.2021 - Current

Job overview

  • Delivered outstanding service to customers, maintaining and extending committed relationships for future business opportunities.
  • Established long-term relationships with clients, resulting in increased repeat business.
  • Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
  • Commitment to achieving success and satisfaction for guests expectations.

Real Estate Management

Property Investor
07.1987 - Current

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Pizza Hut of America

Management, Sales, Customer Service, Driver
01.1995 - 02.2021

Job overview

  • Improved customer satisfaction by providing timely and efficient delivery services.
  • Kept accurate log of daily deliveries and pick-ups.
  • Communicated effectively with dispatchers regarding any delays or changes in schedule for prompt resolutions.
  • Collaborated with warehouse staff to ensure accurate inventory control and order fulfillment.
  • Maintained a clean and safe vehicle for reliable transport of goods to customers.
  • Enhanced company reputation with exceptional customer service during deliveries and pickups.
  • Participated in regular safety meetings, contributing to a secure working environment for all employees.
  • Built strong relationships with clients through consistent communication and updates on delivery status.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Spectrum Installations

Executive Assistant Accounting Department
01.2000 - 07.2003

Job overview

Receptionist

Accounts Payable Assistant

Payroll Clerk

Logistics Coordinator

  • Handled confidential and sensitive information with discretion and tact.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.

The Ritz Carlton Amelia Island

Sales /Marketing, Events Coordinator,Server/Banquet and Fine Dining Server
03.1992 - 05.1995

Job overview

  • Coordinated promotional events that drove significant increases in foot traffic and product sales at retail locations.
  • Increased awareness of company services and products with implementation of PR strategies.
  • Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Maintained and updated media contact lists and databases for ease of access.
  • Drafted, edited and distributed press releases, media advisories and other public relations materials.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Streamlined inventory management by regularly assessing stock levels and placing timely orders for fresh flowers.
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs for various events.

Education

FCCJ
Jacksonville FL

Associate of Science from Business Management
05-2004

Skills

  • Attention to detail
  • Teamwork and collaboration
  • Computer skills
  • Problem-solving
  • Friendly, positive attitude
  • Flexible and adaptable
  • Dependable and responsible
  • Problem resolution
  • Organization and time management
  • Excellent communication
  • Decision-making

Accomplishments

Received the Prestigious Gold Lion Award

@ The Ritz Carlton Amelia Island Florida

In coordination with a special team chosen by the Executive Branch to ensure the highest satisfaction of guests, services, and expectations. Ensuring all needs required and completion of recognized maintenance both in Front and Back of house.

This team was an honor to strategize with in completing all tasks accomplished. This achievement allowed The Ritz Carlton Resort to receive the honorary 5 Star 5 Diamond status.

Ritz Carlton Team Of Excellence Award

Received Gold Lion Award for being on the Team of Excellence responsible for achieving the prestigeous AAA 5 Star 5 Diamond Award

Timeline

Contractor

Flowers of Jacksonville
02.2021 - Current

Executive Assistant Accounting Department

Spectrum Installations
01.2000 - 07.2003

Management, Sales, Customer Service, Driver

Pizza Hut of America
01.1995 - 02.2021

Sales /Marketing, Events Coordinator,Server/Banquet and Fine Dining Server

The Ritz Carlton Amelia Island
03.1992 - 05.1995

Property Investor

Real Estate Management
07.1987 - Current

FCCJ

Associate of Science from Business Management
Velvet BohannonProperty Management ; Public Relations ; Sales/Marketing; Research/Development