Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Guest Advocate
Target
11.2023 - Current
Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
Ensured product availability by restocking shelves and organizing merchandise displays for easy access.
Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Sealer & Cashier
Pekoe
01.2023 - 05.2023
Achieved consistent sealing quality by following standard operating procedures and guidelines.
Improved production efficiency through proper maintenance and calibration of sealing equipment.
Collaborated with team members to streamline the sealing process, reducing overall production time.
Maximized output by adjusting machine settings for optimal sealing performance based on material specifications.
Enhanced workplace safety by adhering to proper handling techniques when using tools and equipment in the sealing process.
Seasonal Retail Associate
Kohls
09.2022 - 12.2022
Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.