Venecia Olivas
Phoenix,United States
Summary
Dedicated massage therapist with expertise in Ayurvedic and Eastern modalities, committed to promoting healing and wellness through a holistic approach. Proficient in various techniques, including Swedish, deep tissue, and Trigger Point Therapy, ensuring tailored treatments that meet individual client needs. Strong ability to build lasting client relationships, enhancing overall experiences through exceptional customer service. Experienced in diverse massage environments, consistently delivering effective and rejuvenating sessions that foster relaxation and well-being.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Massage Therapist
Lyons Chiropractic
05.2025 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Provided clear, concise instructions to clients to prepare for massage services.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
Massage Therapist
Elements Massage
01.2025 - Current
- Maintained client treatment records and designed long-term care programs for return customers.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Offered aromatherapy, hot stones and cupping as part of massage treatments.
- Advised clients on areas such as posture, at-home exercises and stretches.
- Prepared oils and lotions for massages.
- Performed aroma therapies and specialized relaxation techniques.
Customer Service Representative
Americor
02.2024 - 08.2024
- Provided empathetic support to diverse clientele, addressing concerns and offering tailored solutions, while authorizing new settlement terms.
Billing Assistant
Niels Fugal & Sons
06.2023 - 11.2023
- Meticulously reviewed and processed invoices, maintaining high accuracy standards.
- Collaborated with team to resolve discrepancies and improve billing procedures.
Medical Biller
Behavioral Health Solutions
10.2022 - 03.2022
- Processed medical claims with precision, ensuring accurate coding and timely reimbursement.
- Identified billing discrepancies, leading to improved revenue cycle management.
- Telemed Coordinator at Skilled Nursing Facilities for Behavioral Therapy
Medical Biller
Southeast Valley Gastroenterology
02.2019 - 03.2020
- Meticulously coded and submitted claims, maintaining high standards of accuracy. Daily insurance verification for visits, Obtaining Authorizations, for surgical procedures, collecting deposits for surgeries
- Worked closely with medical staff to ensure proper documentation for billing purposes. Facilitated smooth communication between patients, insurance companies, and healthcare providers.
- Introduced new billing software, enhancing efficiency and reducing manual errors.
Education
750 hour program - Ayervedic Massage Program
Southwest Institute of Healing Arts ('SWIHA')
Tempe, AZ11-2024
Reiki 1,2& Master - undefined
Advanced Massage and Arts
10.2020
Medical Billing and Coding - undefined
Carrington College
09.2015
Skills
- Reflexology
- Swedish
- Deep Tissue
- Myotherapy
- Thai Massage
- Trigger Point
- Reiki
- Cranial
- Aromatherapy
- Chair Massage
- Thai foot
- Spa Lomi
- Prenatal
- Facial Accupressure
Certification
- Massage license
- Reiki Master
- Medical Billing and Coding Certified
Timeline
Massage Therapist
Lyons Chiropractic
05.2025 - Current
Massage Therapist
Elements Massage
01.2025 - Current
Customer Service Representative
Americor
02.2024 - 08.2024
Billing Assistant
Niels Fugal & Sons
06.2023 - 11.2023
Medical Biller
Behavioral Health Solutions
10.2022 - 03.2022
Medical Biller
Southeast Valley Gastroenterology
02.2019 - 03.2020
Reiki 1,2& Master - undefined
Advanced Massage and Arts
Medical Billing and Coding - undefined
Carrington College
750 hour program - Ayervedic Massage Program
Southwest Institute of Healing Arts ('SWIHA')
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