Summary
Overview
Work History
Education
Skills
Timeline
Generic

Venessa Gonzales

Houston,Tx

Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and the ability to build and cultivate relationships to drive business retention.

Overview

16
16
years of professional experience

Work History

Care Provider

Acumen Fiscal Agent
02.2019 - 06.2022

Assisted elderly patients with:

  • Meal Preparation
  • Light House Keeping
  • Grocery Shopping
  • Laundry
  • Bathing and Toileting Assistance
  • Grooming and Dressing
  • Diaper Changing
  • Medication Reminders and Refills

Care Provider

Helping Hands Provider Service
03.2016 - 03.2019

Assisted elderly patients with:

  • Meal Preparation
  • Light House Keeping
  • Grocery Shopping
  • Laundry
  • Bathing and Toileting Assistance
  • Grooming and Dressing
  • Diaper Changing
  • Skin Care
  • Medication Reminders and Refills

Cashier

Hobby Lobby
10.2012 - 01.2013
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled Merchandise and exchanges.
  • Provided outstanding gift wrapping skills.

Cashier

H.E.B
06.2006 - 05.2008
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled merchandise returns and exchanges.

Education

Associate of Applied Science -

San Jacinto College
Houston, TX

GED -

San Jacinto College
Houston
04.2009

Skills

  • Customer Service Skills
  • Communication Skills
  • Leadership Skills
  • Attention to Detail
  • Work Ethic
  • Marketing Skills
  • Interpersonal Skills
  • Organizational Skills

Timeline

Care Provider

Acumen Fiscal Agent
02.2019 - 06.2022

Care Provider

Helping Hands Provider Service
03.2016 - 03.2019

Cashier

Hobby Lobby
10.2012 - 01.2013

Cashier

H.E.B
06.2006 - 05.2008

Associate of Applied Science -

San Jacinto College

GED -

San Jacinto College
Venessa Gonzales