Summary
Overview
Work History
Education
Skills
Working on project cars, driving on trips, and putting family time first
Timeline
Generic

Veniamin (Ben) Vakarchuk

Clovis,CA

Summary

Driven professional with extensive experience in customer service and quality control, notably at Blackstone Toyota. Excelled in utilizing CRM software and bilingual abilities to enhance service recommendations, achieving a significant increase in client satisfaction. Skilled in documentation and reporting, with a knack for learning quickly and fostering positive customer relationships.

Overview

2
2
years of professional experience

Work History

Service Advisor

Blackstone Toyota
03.2024 - 07.2024

Provide clients with best service experience. Checking in cars for maintenance, upselling services, looking out for safety recalls and making sure the clients were happy when checking out the cashier

Service Consultant

Lexus Escondido
06.2022 - 07.2023

Performed top notch customer service. Making sure every customer was taken care of well.

Education

Associates - Automotive Program

Fresno City College
Fresno, CA
05.2013

Skills

  • Quality Control
  • Service Recommendations
  • CRM Software
  • Documentation And Reporting
  • Bilingual
  • Fast Learner
  • Customer Service
  • Price Quoting
  • Data Entry
  • Vehicle assessment
  • Great with customers
  • Repairs Scheduling
  • Customer Retention

Working on project cars, driving on trips, and putting family time first

Im very knowledgeable when it comes down to explaining repairs to clients. Break it down step by step to every single gasket or seal on a motor, transmission or any other parts of the vehicle. I believe in rewarding yourself after hard work is finished. Time with my daughter is my priority after work. 

Timeline

Service Advisor

Blackstone Toyota
03.2024 - 07.2024

Service Consultant

Lexus Escondido
06.2022 - 07.2023

Associates - Automotive Program

Fresno City College
Veniamin (Ben) Vakarchuk