Venita Gordon
GEORGETOWN,Texas
Summary
Highly skilled and experienced insurance professional with over 15 years of experience in the insurance industry. Proven track record in managing client relationships, developing competitive insurance programs, and providing exceptional customer service. Adept at training and supervising account coordinators, managing complex accounts, and ensuring accuracy in policy management. Seeking to leverage my expertise to support multi-tier serviced accounts and drive business growth.
Overview
7
7
years of professional experience
Work History
Commercial Lines Senior Account Manager
Fringe Benefit Group
Austin, TX
06.2016 - 08.2023
Independently managed client relationships and accounts, providing day-to-day service and support.Performed thorough contract reviews for clients. Prepared and reviewed client communications, finalizing them for delivery. Managed the onboarding process of new clients. Compile and organize all client information necessary to process new, renewal, cancellation, and endorsements. Collaborated with producers, clients, and underwriters to obtain information, quote rates, prepare proposals. Managed database file management and input information, accurately managing and maintaining documents in agency management systems.
Education
Associate of Science - Theology
Pistis
Austin, TX05-2013
Associate of Science - Information Technology
National Institute of Technology
Livonia, MI06-1998
Some College (No Degree) - Business Management
MGE Management
St. Petersburg, FLSkills
- Client Relationship Management
- Microsoft Office Suite
- Problem Solving and Initiative
- Excellent Communication and Presentation Skills
- Time Management and Multi-tasking
- Policy Management and Renewal Processing
- Property and Casualty Insurance
Timeline
Commercial Lines Senior Account Manager
Fringe Benefit Group
06.2016 - 08.2023
Associate of Science - Theology
Pistis
Associate of Science - Information Technology
National Institute of Technology
Some College (No Degree) - Business Management
MGE Management
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