VENITTA WRIGHT
Paterson,NJ
Summary
Detail-oriented Accounting Assistant known for enhancing invoicing accuracy and streamlining accounts receivable processes. Recognized for effective communication and resolving customer inquiries, significantly contributing to team efficiency and overall customer satisfaction.
Overview
22
22
years of professional experience
Work History
Invoicing/Service Coordinator
Carrier Commercial Service
Clifton, USA
12.2004 - Current
- Managed open job list and customer rates to ensure accurate billing and service delivery.
- Review billings with supervisors and Invoicing.
- Process credits, tax exemptions, manual closing, and monthly.
- Assist in monthly closings and year-end auditing processes.
- Facilitated cash applications and addressed customer disputes.
- Documented service calls and coordinated technician dispatch to resolve customer issues promptly.
- Collaborated with sales team to align services with customer requirements.
- Purchasing office supplies, stationery and Canon printer products.
Customer Service Rep
Sultan Health Care
Hackensack, USA
02.2014 - 06.2014
- Research, analyze and resolve inquiries, discrepancies, record and satisfy customer complaints.
- Answered service and product questions via phone, fax, and email to assist customers effectively.
- Process orders, edit and confirm web orders, billing and maintain accounts by processing customer adjustments.
- Collaborated with Sales and Marketing team to address customer needs and enhance service delivery.
Customer Service Rep
Atrium Staffing
Hackensack, USA
08.2013 - 01.2014
- Answered service and product questions via phone, fax, and email to provide timely support.
- Researched, analyzed, and resolved inquiries and discrepancies, recording and addressing customer complaints.
- Process orders, edit and confirm web orders, billing and maintain accounts by processing customer adjustments.
- Collaborated with Sales and Marketing team to align solutions with customer needs.
Accounting Liaison
Pictorial Offset Corp
Carlstadt, USA
08.2007 - 01.2012
- Monitored daily shipping reports, gathered documents, and assembled job folders to initiate billing process.
- Purchased office, vending, and manufacturing supplies to maintain operational efficiency.
- Ordered, replaced, and resolved discrepancies with employee uniforms to ensure compliance with company standards.
- General administrative functions, Customer Service and A/R collection calls.
- Provided switchboard coverage by answering and directing incoming calls efficiently.
Education
Business Major
University of Southern New Hampshire
08-2026
High School -
John F. Kennedy H.S.
Paterson, NJ06-1994
Skills
- Microsoft Office Suite
- Accounts Receivable
- Collections
- Windows 2003
- Windows XP
- Customer service
- Effective communication
- Time management
- Detail orientation
- Telephone communication
- Client advocacy
- Microsoft Excel
- Financial reporting
- Data analysis
Timeline
Customer Service Rep
Sultan Health Care
02.2014 - 06.2014
Customer Service Rep
Atrium Staffing
08.2013 - 01.2014
Accounting Liaison
Pictorial Offset Corp
08.2007 - 01.2012
Invoicing/Service Coordinator
Carrier Commercial Service
12.2004 - Current
Business Major
University of Southern New Hampshire
High School -
John F. Kennedy H.S.