With over 5 years of experience as an Agile Scrum Master, have successfully implemented
Agile framework for more than 7 software development teams, increased efficiency and
productivity by 30%, delivered projects two weeks ahead of schedule and significantly reduced
project blockers resulting in a 20% decrease. Additionally, provided guidance to new
team members on Agile best practices, proactively identified risks and dependencies, and
improved the overall project performance. Also committed to helping teams thrive and deliver
value through process improvement and excellence in Agile software project execution.
The goal of the project is to develop a product where auto-loan applications are analyzed and processed. This product verifies the system and provides data for Credit Review.
The goal of the project is to re-engineer the Tibco application and direct the e-physicals for pre-employment check to either Formfox or Escreen.
● Worked as a Scrum Master to monitor and track the progress of the Scrum Team.
● Worked directly with Scrum Team and the solution architect for project related items.
● Leveraging JIRA for issues.
● Facilitating the scrum events.
● Profound knowledge in developing SOA processes in TIBCO BW5
● Coordinating and working with Vendors for 3rd party application issues.
● Extending Production Support activities using Oracle PL/SQL and providing support activities to Business users.
● Responsible for investigating issues / reported bugs, identifying the cause and analyzing impact and providing best possible solution.
● Meeting the SLAs for response time to events and incidents.
● Documenting and providing the training based on the requirements.
● Worked on Scrum framework for delivering the project requirements.
● Backlog maintained in JIRA.
● Worked with the product owner to understand the prioritized backlog.
● Worked on confluence for documentation purposes.
● Developed applications using ASP.NET, C# and SQL server Database.
● Designed and developed user interface for several modules in the application using HTML, CSS and JavaScript.
● Used C# for construction of business logic for developing various abstract classes, interfaces and classes.
● Extensively involved in writing client-side code using Java Script.
● Wrote several stored procedures, SQL statements, functions and triggers to access data from SQL Server.
● Performed duties as assigned in debugging and fixing the issues by submitting ad-hoc scripts.
● Involved in solving user report production issues. (Product: Morning Hopper).
Royal Mail Group uses a user-friendly web-based software application ICMS that enables the call center operations to follow the norms and handle the customers effectively capturing and providing the required data.
● Involved in all phases of project (Design, Develop, Test and Deploy)
● Designed version-controlled project requirement documentation.
● Designed user interface screens and navigation for the functional flow.
● Build reusable code and libraries for future use.
● Wrote ASP.NET web services to return XML results.
● Implemented UI design using HTML and CSS.
● Developed web forms using ASP.NET server controls and validation client side using Java Script.
● Carry out regression testing every time when changes are made to the code to fix defects.
● Involved in the UNIT, smoke & integration testing.
● E2E testing of the application.
● Collaborate with team members.
● Worked on multiple clients in the banking domain for Capital One, Wachovia, HSBC, American Express and Chase.
● Was involved the analysis, design and development of a Private Card Industry to migrate the sensitive information through the data vault to the clients on Mainframes and was involved in all phases of the development life cycle.
● Have worked on COBOL programming for the file load process.
● Have written jobs in JCLs and worked on VSAM files.
● Was also involved in scheduling the jobs on CA7 and OPC tools for the projects.
Agile methodologies
Kanban
Scrum Framework
Project Management
Team Facilitation
Continuous Process Improvement
Metrics and Reporting
Backlog Management
Conflict Resolution
Team Collaboration
• Certified ScrumMaster (CSM)
• Professional Scrum Master (PSM I)
• Certified SAFe 5 Agilist (SAFe Agilist)
• Certified Scrum Product Owner (CSPO)
MS Excel, PowerPoint, JIRA, Rally, ServiceNow, Mainframe, Tibco BW5, Oracle PL/SQL, ASP.NET, C# and SQL server Database, HTML, CSS, JavaScript, CA7, OPC, VSAM and COBOL