Business and Collection Agent
Five Star Bank
Kavali, India
05.2024 - 10.2024
- Developed and maintained strong customer relationships to ensure payment of overdue accounts.
- Conducted outbound calls to delinquent customers in order to secure payment or arrange for payment plan.
- Analyzed customer creditworthiness and determined appropriate action for collection efforts.
- Investigated and resolved disputes involving past due payments on accounts.
- Processed payments received from customers by check, money order, or electronic transfer.
