Venroy Medwinter
Brooklyn NY ,NY
Summary
Dynamic Body Shop Advisor with a proven track record at Self Employed Services, excelling in customer follow-up and collision repair. Enhanced customer satisfaction through effective communication and accurate estimates, while streamlining parts ordering for improved efficiency. Skilled in welding and committed to fostering team growth, ensuring high-quality service delivery.
Overview
4
4
years of professional experience
Work History
Body Shop Advisor
Self Employed Services
02.2025 - Current
- Increased repeat business through exceptional customer service and follow-up calls postrepair.
- Provided ongoing training opportunities for staff, fostering professional growth and improved skill sets among team members.
- Enhanced customer satisfaction by providing accurate estimates and explaining repair processes thoroughly.
- Streamlined workflow for increased efficiency by implementing a well-organized parts ordering system.
- Assisted in the development of marketing materials to promote the body shop''s services and special offers.
Body Shop Assistant
Wiz Collision
05.2021 - 01.2025
- Enhanced customer satisfaction by providing efficient and friendly service during vehicle drop-off and pick-up processes.
- Contributed to a professional shop appearance by maintaining clean, presentable customer-facing areas and ensuring all equipment was in proper working order.
- Assisted in reducing turnaround times on jobs, performing minor repairs such as small dent removals and buffing scratches efficiently.
- Ensured accurate estimates for customers by conducting thorough inspections of damaged vehicles alongside estimators.
Education
High School Diploma - Gardening
Rumble All Age
Jamaica Kingston 09.1994
Skills
- Insurance procedures
- Customer follow-up
- Parts ordering
- Paint matching
- Excellent work ethic
- Auto body repair
- Welding experience
- Glass installation
- Spray gun operation
- Collision estimates
- Surface sanding
- Damage assessment
- Body panel repair
- Wheel alignment
- Body part replacement
- Welding proficiency
- Collision repair
- Vehicle disassembly
Timeline
Body Shop Advisor
Self Employed Services
02.2025 - Current
Body Shop Assistant
Wiz Collision
05.2021 - 01.2025
High School Diploma - Gardening
Rumble All Age
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