Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Quote
Timeline
Volunteer

Venus Hampton

Mulberry,FL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level production/ warehousre position. Ready to help team achieve company goals.

Overview

16
16
years of professional experience

Work History

Store Manager

Dollar Tree
01.2020 - Current
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Looking for new talent internal and external to maintain staffing.
  • Reading KPI to identify training issues and/or theft.
  • Holding associates and asst. Managers accountable for company policies, procedures, deadlines, safety, attendance and KPI requirements.

Store Manager

Sally Beauty
04.2014 - 01.2020
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Rotated merchandise and displays to feature new products and promotions.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Store Manager

Dollar Tree
07.2007 - 04.2014
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Education

Business/ High School

Travsis Vo Tech
Lakeland, FL

Skills

  • Sales Operations
  • Customer Service
  • Product Merchandising
  • Process Improvement
  • Performance Monitoring and Evaluation
  • Associate Training
  • Vendor Management
  • Work Planning and Prioritization
  • Performance Review
  • Loss Prevention Procedures
  • Shipment Processing
  • Maximizing Profitability
  • Time Management
  • Standard Operating Procedures Understanding
  • Stock Organization
  • Project Requirements
  • Delegating Work

Accomplishments


  • Achieved sales KPIs 6 times in a year over 10 stores. 3 Times in region over 200+ stores
  • Came under company .75% inventory target with a .17% first year. And maintain control inventory.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

In the business world, the rearview mirror is always clearer than the windshield.
Warren Buffett

Timeline

Store Manager

Dollar Tree
01.2020 - Current

Store Manager

Sally Beauty
04.2014 - 01.2020

Store Manager

Dollar Tree
07.2007 - 04.2014

Business/ High School

Travsis Vo Tech

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Venus Hampton