Venus Rivera
The Bronx,NY
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
23
23
years of professional experience
Work History
Certified Nursing Assistant
Grand Manor rehabilitation
The Bronx, New York
01.2020 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed patients for any changes in their physical or mental condition.
- Served meals to patients in their rooms and assisted with feeding when needed.
Reception Manager
Undergroundvisuals
New York, New York
06.2010 - 11.2020
- Managed the front desk operations, including greeting guests and visitors in a professional manner.
- Developed and maintained customer service standards for reception staff.
- Assisted in recruiting, training and evaluating of reception team members.
- Monitored inventory levels of office supplies and placed orders as needed.
- Provided support to other departments when needed, such as data entry or filing documents.
- Organized meetings with clients and ensured their comfort while waiting for appointments.
Receptionist Administrator
Jewish Home & Hospital
New York, Ny
05.2002 - 11.2006
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Education
High School Diploma -
Urban Peace Academy
New York, Ny 06-2004
Skills
- Collecting specimens
- Patient-focused care
- Monitoring fluids
- Documenting behaviors
- Vital signs monitoring
- Patient relations
- Compassionate
Timeline
Certified Nursing Assistant
Grand Manor rehabilitation
01.2020 - Current
Reception Manager
Undergroundvisuals
06.2010 - 11.2020
Receptionist Administrator
Jewish Home & Hospital
05.2002 - 11.2006
High School Diploma -
Urban Peace Academy