Summary
Overview
Work History
Education
Skills
Timeline
Generic

Venus Rodriguez

Houston,TX

Summary

Experienced retail leader with over 9 years of success in driving sales, achieving store goals, and developing high performing teams. Passionate about delivering exceptional client experiences and building strong team culture. Skilled in training, coaching, and leading with results-driven mindset.

Overview

10
10
years of professional experience

Work History

Sales and Service Coordinator

Sephora
11.2024 - Current
  • Support all aspects of sales and service initiatives, ensuring an exceptional shopping experience.
  • Coordinate paid services, events, and classes.
  • Support the implementation of loyalty programs.
  • Responsible for cash handling, ensuring a smooth checkout process.
  • Training Store Team: Educate teams on service offerings, customer experience, and other key areas.

Executive Team Leader, Specialty Sales

Target
03.2018 - 12.2024
  • Led specialty sales division, boosting store comp and guest engagement
  • Developed and trained team members in multiple full format stores across district 446, ensuring retention and performance
  • Style TL > Fulfillment Operations TL > Inbound Operations TL > General Merchandise TL > VM Leader > ETL Specialty Sales
  • Optimized fulfillment and inbound operations while streamlining processes to improve efficiency across multiple world divisions
  • Drive and exceed store metrics like INF%, BRLA %, Team Stabilization, Overall Sales, & SFS & OPU


Assistant Store Manager (Operations)

Forever 21
10.2015 - 03.2019
  • Oversaw inventory and supply chain operations to achieve timely and accurate delivery of merchandise for guests..
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.

Education

Osceola High School
Kissimmee, FL
05-2015

Skills

    Team Leadership Development

    Clienteling & Client Loyalty

    Visual Merchandising

    Inventory Management

    AP Prevention Awareness

    POS & Cash Handling

Timeline

Sales and Service Coordinator

Sephora
11.2024 - Current

Executive Team Leader, Specialty Sales

Target
03.2018 - 12.2024

Assistant Store Manager (Operations)

Forever 21
10.2015 - 03.2019

Osceola High School