Venus Rosten
Elbow Lake,MN
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
2027
2027
years of professional experience
1976
1976
years of post-secondary education
Work History
Store Manager
Casey's Gas Station
Fergus Falls, Minnesota
03.2024 - Current
- Managed daily operations to ensure efficient store functionality.
- Trained staff on customer service practices and operational procedures.
- Oversaw inventory management and restocking of merchandise.
- Scheduling
- Store Ordering
- Implemented safety protocols to maintain a secure environment.
- Handled customer inquiries and resolved complaints effectively.
- Coordinated staff schedules to meet business needs and coverage demands.
- Monitored cash handling procedures for accuracy and accountability.
- Maintained cleanliness and organization of the store premises.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Updated and maintained store signage and displays.
Store Manager
Dollar General
Elbow Lake, Minnesota
02.2014 - 01.2019
- Managed daily operations to ensure efficient store functionality.
- Trained staff on customer service practices and operational procedures.
- Oversaw inventory management and restocking of merchandise.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Store Manager
Dollar Tree Stores
Alexandria, Mn
- Managed daily operations to ensure efficient store functionality.
- Trained staff on customer service practices and operational procedures.
- Oversaw inventory management and restocking of merchandise.
- Handled customer inquiries and resolved complaints effectively.
- Monitored cash handling procedures for accuracy and accountability.
Education
Roosevelt High School
Minneapolis , MnAssociate of Applied Science -
Rasmussen University
Saint Cloud, MnSkills
- Inventory management
- Customer service
- Staff training
- Scheduling systems
- Cash handling
- Cash management
Timeline
Store Manager
Casey's Gas Station
03.2024 - Current
Store Manager
Dollar General
02.2014 - 01.2019
Store Manager
Dollar Tree Stores
Roosevelt High School
Associate of Applied Science -
Rasmussen University