Summary
Overview
Work History
Education
Skills
Timeline
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Veretta Britt

Fort Mohave,AZ

Summary

Accomplished Referral Coordinator with a proven track record at Tristate Respiratory, adept in patient scheduling and demonstrating compassion. Expertise in managing high-volume referrals with precision, ensuring seamless patient care transitions. Excelled in insurance verification and fostering patient relationships, significantly enhancing patient satisfaction and care efficiency.

Overview

10
10
years of professional experience

Work History

Referral Coordinator

Tristate Respiratory
01.2019 - 11.2024
  • Scheduled appointments with specialists on behalf of clients.
  • Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
  • Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
  • Processed referral requests from patients, doctors and other health care professionals.
  • Responded to patient inquiries to offer timely updates regarding referral status.
  • Called insurance companies to get precertification and other benefits information on behalf of patients.
  • Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
  • Managed electronic health records efficiently, safeguarding sensitive patient information while expediting the referral process.

Cna

Comfort Keepers Home Care
04.2015 - 08.2018
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

Education

Associate of Applied Science - Nursing

Northeast Alabama Community College
Rainsville, AL
05-2000

Skills

  • Pre-authorizations
  • Time management
  • Insurance verification
  • Patient care
  • Medical terminology
  • Vital signs monitoring
  • Patient scheduling
  • Compassion and empathy
  • Multi-line phone proficiency

Timeline

Referral Coordinator

Tristate Respiratory
01.2019 - 11.2024

Cna

Comfort Keepers Home Care
04.2015 - 08.2018

Associate of Applied Science - Nursing

Northeast Alabama Community College

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Veretta Britt