VERINA GIRGIS
Oak Creek,WI
Summary
Dynamic and results-driven Employee Benefits Professional with over 8 years of experience in sales and account management within the healthcare and insurance sectors. Proven track record in developing strategic client relationships, driving revenue growth, and delivering tailored insurance solutions. Adept at market analysis, compliance, and benefits administration. Seeking to leverage expertise to contribute to organizational success.
Experienced with business development, team leadership, and strategic planning. Utilizes innovative problem-solving and market analysis to drive company growth and success. Track record of building and leading cohesive teams, adapting to changing business landscapes, and delivering impactful results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Founder & Client Benefits Strategist
Trinity Benefits Group LLC
11.2024 - Current
- Established and led a benefits consulting firm focused on innovative employee benefit solutions.
- Designed and implemented customized benefits strategies to meet diverse business needs.
- Provided expert guidance on health insurance plans, retirement benefits, and wellness programs.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
Senior Manager, Marketing Operations
Tagseel MediaWorks
08.2024 - Current
- Oversee marketing operations, including social media management, sales, finance, packaging, and design strategies.
- Develop and execute marketing initiatives to expand brand reach and increase customer engagement.
- Manage cross-functional team to ensure alignment with business objectives and market trends.
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
Market Director
Capstone Health
05.2024 - Current
- Provide strategic cost management solutions to businesses, ensuring compliance with industry regulations and optimizing benefits.
- Market and implement client-centric health and wellness programs to business owners and C-suite executives.
- Deliver strategic consultations that highlight employer benefits and enhanced employee health & wellness packages.
- Championed creative problem-solving techniques within the team, leading them towards developing innovative solutions addressing current issues/challenges faced by the organization.
Small Group Account Manager
Common Ground Healthcare Cooperative
08.2023 - 05.2024
- Managed a portfolio of 600 client accounts, ensuring high retention rates and outstanding client satisfaction.
- Developed strong relationships with a diverse clientele, including business owners and C-suite executives, to expand membership and foster long-term client loyalty.
- Led benefits enrollment processes, ensuring accurate onboarding while providing consultative guidance on health insurance plans and coverage options.
- Spearheaded sales and retention initiatives through market analysis, strategic presentations, and customized client solutions.
- Negotiated contracts with clients, securing favorable terms and conditions for both parties.
- Assisted in the onboarding process for new clients, facilitating smooth transitions from previous account managers or agencies when necessary.
Agency Development Manager
Colonial Life
02.2022 - 07.2023
- Recruited and coached sales team to deliver consultative benefit solutions.
- Led client needs analysis and developed custom insurance strategies.
- Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
- Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.
Licensed Medicare Agent
SelectQuote
10.2021 - 01.2022
- Conducted Medicare needs analysis and matched clients with optimized plans.
- Delivered accurate, compliance-driven enrollment and coverage guidance.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Informed clients of policies and procedures.
Assistant Practice Manager
Sono Bello
10.2017 - 04.2018
- Oversaw clinical, sales, and front desk teams to ensure efficient daily operations.
- Managed surgical scheduling, compliance audits, and front office training.
- Leveraged marketing strategies to increase visibility within the local community, attracting new patients while retaining existing ones.
- Improved patient satisfaction by streamlining the appointment scheduling process.
- Optimized workflow processes for greater efficiency, allowing more time for direct patient interaction and care.
Associate Director of Client Engagement
Healthcare Business Insights
04.2017 - 09.2017
- Managed member engagement for provider clients, delivering strategic insights.
- Facilitated high-value discussions on healthcare operations improvement.
- Prioritized tasks and allocated resources appropriately to keep focus and productivity.
- Assisted senior leadership in managing all aspects of operations.
- Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
Membership Director
Healthcare Business Insights
01.2017 - 04.2017
- Led outreach and acquisition for healthcare intelligence network.
- Secured provider partnerships through value-driven engagement strategies.
- Analyzed data to identify trends and opportunities for improving the overall member experience.
- Organized and executed successful events, fostering a sense of community among members.
- Established clear performance metrics to monitor progress toward organizational goals related to membership growth and satisfaction levels.
- Spearheaded efforts to improve organizational visibility within target demographics through various channels such as social media, newsletters, and local events.
Education
Bachelor of Arts - Healthcare Management
Concordia University of Wisconsin
Skills
- Strategic Planning & Analysis
- Client Relationship Management
- Sales & Revenue Growth
- Benefits Administration
- Market Research & Insights
- Team Leadership & Development
- Team leadership
- Strategic thinking
- Marketing
- Entrepreneurial and innovative
Certification
Life & Health Insurance License
LANGUAGES
English: Native/Bilingual
Arabic: Native/Bilingual
Timeline
Founder & Client Benefits Strategist
Trinity Benefits Group LLC
11.2024 - Current
Senior Manager, Marketing Operations
Tagseel MediaWorks
08.2024 - Current
Market Director
Capstone Health
05.2024 - Current
Small Group Account Manager
Common Ground Healthcare Cooperative
08.2023 - 05.2024
Agency Development Manager
Colonial Life
02.2022 - 07.2023
Licensed Medicare Agent
SelectQuote
10.2021 - 01.2022
Assistant Practice Manager
Sono Bello
10.2017 - 04.2018
Associate Director of Client Engagement
Healthcare Business Insights
04.2017 - 09.2017
Membership Director
Healthcare Business Insights
01.2017 - 04.2017
Bachelor of Arts - Healthcare Management
Concordia University of Wisconsin
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