Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Vern Martin

Brooklyn,NY

Summary

Driven luxury-goods professional with proven background in managing floor operations. Expertise in optimizing inventory management and enhancing customer satisfaction through strategic planning and employee sale assistance. Demonstrated leadership in training staff and coordinating team efforts for seamless operations. Known for reliability and flexibility in meeting shifting demands of retail.

Overview

3
3
years of professional experience

Work History

Floor Manager

Gucci, Saks Fifth Avenue
11.2023 - 02.2025
  • Enhanced inventory accuracy by leading monthly inventory counts, and supply restocking to maintain product availability for customer and employee satisfaction
  • Maintained global visual merchandising standards, ensuring alignment with the company's brand aesthetics and seasonal collections.
  • Delegated tasks strategically to ensure optimal workload distribution among team members, maximizing overall productivity.
  • Collaborated closely with clients to gather necessary information and understand their unique needs, tailoring solutions accordingly.
  • Partnered with operations team to achieve company revenue and profit goals.
  • Daily EOD spreadsheet reports to regional manager of company's sales, employee schedule, and stock accuracy

Lead Operational Coordinator

Gucci at Macy's Herald Square
01.2022 - 11.2023
  • Collaborated with cross-functional teams to optimize inventory management, resulting in an increase in our score card comparisons of the Northeastern district, and perfect percentages for consecutive weeks.
  • Assisted upper management in strategic planning, goal setting, and progress tracking initiatives.
  • Coordinated with vendors and suppliers to ensure timely delivery of products and resolve any supply chain issues promptly.
  • Guided junior coordinators through complex tasks while offering mentorship opportunities that contributed towards their professional growth.

Education

Business Administration B.S - Business Marketing

Brooklyn College
Brooklyn, NY
12.2021

Associate of Arts -

Bard Highschool Early College
Manhattan, NY
06.2017

Skills

  • Employee management
  • Customer relations
  • Team training and development
  • Computer skills
  • Loss prevention
  • POS systems
  • Scheduling and coordinating
  • Operations management

Accomplishments

  • Partnered with corporate team for the development of the new Meatpacking District Gucci Boutique in 2023

Timeline

Floor Manager

Gucci, Saks Fifth Avenue
11.2023 - 02.2025

Lead Operational Coordinator

Gucci at Macy's Herald Square
01.2022 - 11.2023

Business Administration B.S - Business Marketing

Brooklyn College

Associate of Arts -

Bard Highschool Early College

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