Vernail Simmons
Kansas City,,MO
Summary
A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Also, a dedicated Customer Service Specialist providing skills to prioritize and multi-task in a fast-paced working environment. Successfully works as part of the team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Walgreens
The Colony, TX
05.2023 - 08.2023
- Communicated with other staff members regarding order status and customer needs.
- Assembled and served meals according to specific guest requirements.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Answered phone calls from customers promptly and courteously.
- Provided accurate quotes for requested products or services.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Greeted customers and answered any questions they had about the store's products and services.
- Accepted cash and credit card payments, issued receipts and provided change.
Fast Food Professional
Sonic
The Colony, TX
03.2021 - 05.2022
- Prepared drinks, condiments, and food items according to restaurant standards.
- Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
- Completed opening, closing and shift change tasks by following company guidelines.
- Kept customer and food preparation areas clean and well-organized.
- Delivered food orders to customers in a timely manner with a friendly attitude.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Creekview High School
Carrollton, TX05-2022
Business Administration/ Finances
University of Arkansas At Pine Bluff
Pine Bluff, AR05-2026
Skills
- Flexible and Adaptable
- Google Drive
- Active Listening
- Attention to Detail
- Teamwork and Collaboration
- Microsoft Word
- Dependable and Responsible
- Communication
- Friendly, Positive Attitude
- Stock Options
- Critical Thinking
- Digital Currencies
- Computer Skills
- Stock Trading
Timeline
Customer Service Associate
Walgreens
05.2023 - 08.2023
Fast Food Professional
Sonic
03.2021 - 05.2022
High School Diploma -
Creekview High School
Business Administration/ Finances
University of Arkansas At Pine Bluff
Similar Profiles
Abigail BradenAbigail Braden
Store Manager at WalgreensStore Manager at Walgreens
Joseph MarkarianJoseph Markarian
Emerging Store Manager at WalgreensEmerging Store Manager at Walgreens
Claire ZookskiClaire Zookski
Manager, IM Process Enablement at WalgreensManager, IM Process Enablement at Walgreens
Cyntia RamseyCyntia Ramsey
Senior Pharmacy Technician at WalgreensSenior Pharmacy Technician at Walgreens
Revathi MallineniRevathi Mallineni
Data Analyst at AetnaData Analyst at Aetna