Vernessa Cooper
NORTH CHARLESTON,SC
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Patient Substitute Teacher offering skills successful in helping and adapting teaching methods and instructional materials to meet students' varying needs and interests. Well-versed in maintaining classrooms and overseeing student activities. Personable and compassionate professional possessing first-rate reasoning and communication abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
38
38
years of professional experience
Work History
AMSA
Veterans Affairs Medical Center
North Charleston, SC
05.2022 - Current
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Contacted medical facilities to schedule patients for admission.
- Responded to patient callbacks and phone-in prescription refill requests.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Assisted in training new staff members on proper telephone etiquette techniques and how to handle difficult customers.
- Coordinated with vendors for ordering special equipment or services required by the company.
Cummins Assembly
North Charleston
North Charleston, SC
05.2021 - 05.2022
- Met tight deadlines consistently while producing high-quality results.
- Completed accurate assembly work by positioning and aligning components.
- Set up and operated greasing equipment to lubricate components, sub-assemblies or assemblies.
- Adhered to work safety standards, wore protective equipment and removed workplace hazards from job sites.
Substitute Teacher
Summerville District #2
Summerville, SC
06.2020 - 04.2021
- Implemented lesson plans assigned by the classroom teacher to educate students about key concepts.
Administrative Assistant
MUSC
Charleston, SC
02.1987 - 05.2020
- Provided secretarial and office management support while building cooperative working relationships.
- Directed customer communication to appropriate department personnel.
- Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
- Supported office operations, managed client correspondence, tracked records and handled internal communications.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
High School Diploma -
Summerville High School
Summerville, SC05.1981
Some College (No Degree) - Early Childhood Education
Trident Technical College
Charleston, SCSkills
- Decision Making
- Proficient in Word
- Issue Resolution
- Lesson Plan Development
- Classroom and Activity Supervision
- Inventorying Supplies
- Lesson Plan Implementation
- Enforcing Classroom Rules
- Activity Planning
- Test Proctoring
- Records Management
- Good Telephone Etiquette
- Cultural awareness
- Customer relations
- Microsoft office
- Relationship building
- MS office
- Active listening
- Team management
- Multitasking
- Verbal communication
- Written communication
Education and Training
other,Charleston, SC,other,Summerville, SC
Contact
NORTH CHARLESTON, SC 29420
Affiliations
- Employee of the Month ( MUSC)
- Bible School Teacher
- Mentor Program for at Risk Young Ladies
- Leader of Sisters Ministry Program For Ladies
Timeline
AMSA
Veterans Affairs Medical Center
05.2022 - Current
Cummins Assembly
North Charleston
05.2021 - 05.2022
Substitute Teacher
Summerville District #2
06.2020 - 04.2021
Administrative Assistant
MUSC
02.1987 - 05.2020
High School Diploma -
Summerville High School
Some College (No Degree) - Early Childhood Education
Trident Technical College
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