Dedicated professional skilled in customer service and communication. Experienced in office administration and schedule management, ensuring compliance with HIPAA guidelines to enhance patient care.
Overview
2027
2027
years of professional experience
Work History
Secretary
Management
Babysitter
Sade Rogers
01.2024 - Current
Supervised children during recreational activities and ensured a safe environment.
Prepared nutritious meals and snacks, accommodating dietary restrictions.
Assisted with homework and educational activities to promote learning.
Volunteer
University Hospital
03.2006 - 01.2007
Assisted with patient intake procedures, ensuring accurate information collection and data entry.
Supported healthcare staff by organizing medical supplies and maintaining cleanliness in treatment areas.
Collaborated with multidisciplinary teams to enhance patient care through effective communication and coordination.
Developed educational materials for patients, improving understanding of health-related topics and hospital services.
Engaged in community outreach programs, promoting hospital resources and health awareness initiatives.
Adapted to various roles within the hospital environment, demonstrating flexibility in a fast-paced setting.
Provided compassionate support to patients and families, enhancing overall experience during hospital visits.
Education
No Degree - Dental Assistant
Remington College
Cleveland, OH
07-2027
No Degree - Phlebotomy
Newbridge
Cleveland, OH
03-2020
Associate of Science - Healthcare Management
Ultimate Medical Academy
Clearwater, FL
03-2014
High School Diploma -
Max Hayes
Cleveland, OH
08-1984
Skills
Customer service
Verbal and written communication
Office administration
Organization
Keyboarding skills
Document preparation
Calendar management
Schedule management
HIPAA guideline compliance
Accomplishments
Collaborated with team of five in the development of NICU accuracy.