Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Veronia Zaky

Hollywood Park Casino
Lawndale,CA
1
Certification
12
years of professional experience

Dedicated casino professional with 4 years of experience in casino operations, including 3 years as a Table Games Dealer and 1 year as a Game Associate Banker. Skilled in table games dealing, cash and chip handling, table bank management, and maintaining compliance with gaming rules and procedures. Passionate about what I do and committed to ensuring fair, accurate, and professional game operations. Known for being reliable, punctual, adaptable to varying schedules, and maintaining a positive attitude in fast-paced environments. Bilingual in English and Arabic

Work History

California Dealer

3 Years 2 Months
Hollywood Park Casino | 05.2023 - Current
  • Deal a variety of table games accurately and efficiently while ensuring compliance with game rules, casino policies, and gaming regulations.
  • Followed established game procedures to ensure fair, accurate, and professional gameplay.
  • Handle chips, payouts, and collections with accuracy and attention to detail.
  • Monitor table activity and maintain the integrity of each game in accordance with casino standards.
  • Communicate professionally with guests, supervisors, and team members to ensure smooth table operations.
  • Greeted guests warmly, maintained eye contact, and delivered exceptional customer service to enhance overall gaming experience.
  • Maintained positive, friendly, and professional atmosphere to foster outstanding guest experiences.

Gaming Associate

1 Year 1 Month
Knighted Ventures | 04.2022 - 05.2023

Ensured security and accuracy of table bankroll during live games, safeguarding player trust and game integrity.

Monitored chip amounts at the table, confirming accurate gameplay and preventing discrepancies.

Verified the accuracy of payouts and collections while monitoring table operations.

  • Performed the required clear-hand procedure after each chip transaction to maintain transparency and game integrity.
  • Promptly notified supervisors of unusual activity, disputes, or significant payouts requiring approval.
  • Collaborated with dealers and supervisors to streamline game operations, enhancing overall player experience.
  • Maintained focus and attention to detail in a fast-paced gaming environment.

Sandwich Artist

5 Years 7 Months
SUBWAY®Restaurants | 09.2014 - 04.2020
  • Provided friendly, efficient customer service, enhancing customer satisfaction and loyalty.
  • Prepared sandwiches accurately according to customer preferences and Subway standards.
  • Baked bread and prepared fresh vegetables and other ingredients, ensuring quality and freshness for daily service.
  • Processed customer transactions accurately, contributing to seamless sales operations.
  • Assisted with inventory counts and restocked ingredients and supplies.
  • Maintained a clean, organized, and sanitary work environment in compliance with food safety standards.
  • Worked efficiently in a fast-paced environment while collaborating with team members to meet customer needs.

Education

High School Diploma

El Sayeda Nafisa Secondry School | Cairo, Egypt | 06-2014

GED

El Camino College | Torrance, CA | 06-2019

Skills

Customer Service
Table Games Dealing
Cash and Chip Handling
Table Bank Management
Gaming Rules & Procedures
Attention to Detail
Communication
Teamwork
Time Management
Punctuality
Bilingual: English and Arabic

Certification

  • Table Games Dealer Certificate — Dragon Dealer School
  • Adult and Pediatric First Aid/CPR/AED Certification — American Red Cross

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

California Dealer

Hollywood Park Casino
05.2023 - CurrentRead More

Gaming Associate

Knighted Ventures
04.2022 - 05.2023Read More

Sandwich Artist

SUBWAY®Restaurants
09.2014 - 04.2020Read More

El Camino College

GED
Read More

El Sayeda Nafisa Secondry School

High School Diploma
Read More
Veronia Zaky