Summary
Overview
Work History
Education
Skills
Timeline
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Veronica Aguiar

Miami,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Very Punctual with a positive attitude. Gifted at creating & managing busy schedules. Skilled in working under pressure and adapting to new situations and challenges.

Work well with others & adept at conflict resolution should they arise.

Overview

18
18
years of professional experience

Work History

Executive Assistant

KAPP- Industries, Inc.
Miami, FL
01.2009 - Current
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Created the Daily work schedule for all Jobs, taking into account employee hours, OT, and time off.
  • Tracking all Flights and Airline information to provide up to date scheduling.
  • Assisted in developing procedures pertaining to office administration matters.
  • Ordering office supplies and making sure everything was stocked.
  • Responded promptly to inquiries from customers/clients via Email & phone calls regarding services offered by the company.
  • Performed data entry tasks into MS Excel spreadsheets & Outlook.
  • Greeted visitors warmly upon arrival at the office premises.
  • Answered telephone calls from customers or clients providing assistance where necessary.
  • Ensured that all relevant paperwork was completed accurately prior to submission
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executive.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Provided Customer Support to all work inquiries

Part Time Bank Teller

Executive National Bank
Miami, FL
06.2007 - 09.2008
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
  • Performed cash handling duties including counting currency, coins and checks.
  • Balanced teller drawers regularly throughout the day according to established procedures.
  • Gave assistance to other tellers during peak business hours as needed.
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Reconciled cash and checks against computer records at end of shift.

Sales Associate

Limited Too, Inc.
Miami, FL
01.2006 - 07.2007
  • Greeted customers
  • Assisted customers with product selection, sizing and styling.
  • Organized stockroom shelves according to size, color or style.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Translated information from Spanish to English for customers who needed it.

Education

High School Diploma -

Miami Coral Park Senior High School
Miami, FL
06-2006

Some College (No Degree) -

Miami Dade College
Miami, FL

Skills

  • Administrative Support
  • Scheduling for multiple employees
  • Customer Service
  • Strong Problem Solver
  • Calendar Management
  • Meticulous attention to detail
  • Proofreading emails and documents
  • Excel spreadsheets
  • Professional and mature
  • Proper phone etiquette
  • Conflict Management
  • Organized
  • Positive attitude

Timeline

Executive Assistant

KAPP- Industries, Inc.
01.2009 - Current

Part Time Bank Teller

Executive National Bank
06.2007 - 09.2008

Sales Associate

Limited Too, Inc.
01.2006 - 07.2007

High School Diploma -

Miami Coral Park Senior High School

Some College (No Degree) -

Miami Dade College

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Veronica Aguiar