Veronica Aguilar
ANICO
LUBBOCK,TX
1
Certification
12
Years of experience
Results-driven Sales Manager with a proven track record of exceeding goals through strategic planning and team motivation. Expertise in client relationship management and performance enhancement.
Work History
Sales Manager
9 Years 10 Months- Directed sales team to surpass quarterly targets through strategic planning and performance optimization.
- Cultivated robust client relationships to enhance customer loyalty and retention.
- Designed and executed comprehensive training programs to elevate team skills and product expertise.
- Analyzed market trends to identify opportunities for business growth and competitive positioning.
- Collaborated with marketing to design effective promotional strategies that aligned with sales goals.
- Streamlined sales processes, improving efficiency and reducing response time on customer inquiries.
- Guided junior sales staff in implementing best practices and enhancing customer engagement techniques.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs..
- Attended industry events and conventions to explain sales opportunities.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Executed comprehensive customer relationship management strategy to enhance client satisfaction and loyalty.
Night Manager
12 Years- Supervised nightly operations, ensuring compliance with health and safety standards.
- Trained and mentored new employees in restaurant procedures and customer service excellence.
- Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Managed [6] employees in delivering smooth, productive night shift operations.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
Education
High School Diploma
- Extracurricular Activities: Workforce Program
Skills
Goal management
Client relationship management
Prospecting skills
Product knowledge
Sales team training
Positive attitude
Staff management
Employee motivation
Problem resolution
Multilingual communication
Certification
- General Lines License - Renew every 2 years for Life, Accident, Health, HMO's and Annunties.
Timeline
Sales Manager
ANICO
07.2016 - 05.2026Read More
Night Manager
Montelongo's Mexican Restaurant
01.2014 - 01.2026Read More
Lubbock High
High School Diploma
Read More