Veronica Alvarez
Perris,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
Accelerated Urgent Care
06.2021 - Current
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Glucose check, Orthostatic B/P, Blood draw, IM injections, Nebulizer treatment, Urinalysis/HCG, Nasal swabs, Ear lavage, Visual Acuity, DME application, wound care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Lead Counter Helper
Panda Express Restaurant Group
04.2016 - 06.2018
- Assisted in training new team members, ensuring thorough knowledge of products, processes, and procedures.
- Optimized product presentation with visually appealing displays that adhered to company standards for quality assurance purposes.
- Improved team productivity by effectively delegating tasks and coordinating with cross-functional teams.
- Reduced wait times for customers by efficiently managing the flow of orders during peak hours.
- Greeted customers, answered questions and took orders.
- Maintained counter areas in neat and clean fashion.
CNA
Oak Park Place
11.2015 - 12.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, respiration, pulse ox
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Diploma - LVN
North West College
Riverside, CA11.2024
AS Degree - Medical Assistant
San Joaquin Valley College
Temecula, CA05.2021
High School Diploma -
Madison East High School
Madison, WI06.2015
Skills
- Teamwork
- Inventory Management
- Customer Service
- Communication
- Time Management
- Clinical Leadership
- Bedside Manner
Certification
- BLS/CPR: 07/21/2023-07/2025
- Valedictorian: 2021
- CNA certification: 12/2015- 02/2019
Training
- LVN, 09/2023, 11/2024
- MA, 03/2021, 04/2021
Languages
Indonesian
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Medical Assistant
Accelerated Urgent Care
06.2021 - Current
Lead Counter Helper
Panda Express Restaurant Group
04.2016 - 06.2018
CNA
Oak Park Place
11.2015 - 12.2015
Diploma - LVN
North West College
AS Degree - Medical Assistant
San Joaquin Valley College
High School Diploma -
Madison East High School
- BLS/CPR: 07/21/2023-07/2025
- Valedictorian: 2021
- CNA certification: 12/2015- 02/2019
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