Veronica Barta
San Antonio,TX
Summary
Results-driven service manager with a proven track record in customer satisfaction, crisis management, and team training. Committed to enhancing operational performance and ensuring compliance with high service standards.
Overview
13
13
years of professional experience
Work History
Service Manager
Torchys Tacos
San Antonio, TX
07.2018 - 11.2025
- Managed daily operations to ensure exceptional customer service in fast-paced environment.
- Oversaw staff scheduling and training to uphold high performance standards.
- Resolved customer complaints swiftly to improve guest satisfaction.
- Trained new employees on service protocols and company standards efficiently.
Pretrial Bond Officer
Bexar County Sheriff's Office
San Antonio, Texas
04.2021 - 04.2023
- Collaborated with local agencies to coordinate emergency response efforts.
- Enforced laws and regulations for public safety and community protection.
- Coordinated with legal counsel to ensure organizational compliance.
- Led crisis management efforts to resolve issues promptly and efficiently.
Bartender
Bohanans Prime Steaks and Seafood
San Antonio, TX
01.2013 - 04.2018
- Provided exceptional customer service in a fast-paced restaurant environment.
- Established rapport with guests to enhance their dining experience.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Education
Bachelor of Science - Criminal Justice
Texas A&M University
Corpus Christi12-2012
Skills
- Customer relationship management
- Service excellence
- Staff training
- Crisis management
- Regulatory compliance
- Resource allocation
Timeline
Pretrial Bond Officer
Bexar County Sheriff's Office
04.2021 - 04.2023
Service Manager
Torchys Tacos
07.2018 - 11.2025
Bartender
Bohanans Prime Steaks and Seafood
01.2013 - 04.2018
Bachelor of Science - Criminal Justice
Texas A&M University