Veronica Bridgeman
Euclid
Summary
Dynamic social worker and substance abuse counselor skilled in developing strategic treatment plans and conducting program evaluations. Committed to fostering client resilience and growth through compassionate support and relationship building. Leverages 14 years of experience to drive impactful change in mental health and substance abuse environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
PROGRAM MANAGER
Community Assessment & Treatment Services Inc.
Cleveland
06.2021 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Coached team members on productivity strategies to accomplish challenging goals.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Identified program obstacles and communicated possible impacts to team.
SUBSTANCE ABUSE COUNSELOR
V BCommunity Assessment & Treatment Services Inc.
Cleveland
02.2017 - Current
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Supported and counseled clients with drug and alcohol addiction.
- Worked closely with drug court staff in designing treatment plans specific to client needs.
- Maintained thorough clinical treatment notes.
- Identified treatment goals based on individual diagnosis and history.
- Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
RESIDENTIAL ADVOCATE SUPERVISOR
Community Assessment & Treatment Services Inc.
Cleveland
03.2011 - Current
- Assisted residents in achieving personal goals by providing resources, guidance, and encouragement.
- Fostered a supportive atmosphere within the residential setting by promoting inclusivity, empathy, and understanding among all members of the community.
- Built trust and rapport with clients by providing information, services, and support for informed decision making, enhancing client engagement.
- Strengthened community relationships by organizing events and activities that fostered connections and collaboration among residents.
- Met with monitoring staff to discuss case challenges and brainstorm issue resolution strategies.
- Completed reports, paperwork and documentation accurately and on time.
Education
Master of Arts - Social Work
Campbellsville University
Campbellsville, KY05-2020
Bachelor of Arts - Social Work
Cleveland State University
Cleveland, Ohio08-2018
Associate of Arts - Human Service Resources
University Of Phoenix
Phoenix, AZ05-2014
Skills
- Program Development
- Treatment Planning
- Program evaluation
- Data Analysis
- Providing Community Referrals
- Community Resources
- Client Evaluation
- Active Learning
Certification
- Licensed Social Worker, S.2411542
- Licensed Independent Chemical Dependency Counselor, 162398
- Trauma Certification, 2021
Additional Information
Substance Abuse and Behavioral Disorder Counselors
Timeline
PROGRAM MANAGER
Community Assessment & Treatment Services Inc.
06.2021 - Current
SUBSTANCE ABUSE COUNSELOR
V BCommunity Assessment & Treatment Services Inc.
02.2017 - Current
RESIDENTIAL ADVOCATE SUPERVISOR
Community Assessment & Treatment Services Inc.
03.2011 - Current
Master of Arts - Social Work
Campbellsville University
Bachelor of Arts - Social Work
Cleveland State University
Associate of Arts - Human Service Resources
University Of Phoenix