Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Veronica Carney

Bloomingdale,Georgia

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

14
14
years of professional experience

Work History

Field Service Dispatcher

Yancey Bros. Co.
Pooler, Georgia
03.2023 - Current
  • Supervisor Technician
  • Communicate with and manage customers
  • Provide timely and detailed service reports
  • Manage emergency situations for vehicle operators
  • Prioritizing and scheduling service calls
  • Perform troubleshooting.

Parts Counter/Warehouse Lead

Yancey Bros. Co
Pooler, Georgia
03.2020 - 03.2023
  • Corrdinated 'major projects' for Parts department
  • Communicating goals and targets
  • Setting objectives and following thru till completion
  • Answer email/verbal questions in a timely manner
  • Provide feedback through side-by-side coaching and on-the-job training
  • Review complex shipments for discrepies
  • Excellent customers service.

Administrative Support for Topcoat

Edward Interiors
Rincon, Georgia
02.2018 - 03.2020
  • Creating compliance certificates on work processes per FAA standards
  • Calculating quotes for customers
  • Ensures parts are received by correct department for efficient processing
  • Verify and track project deadlines.

Deputy Clerk III

Superior Court Clerk’s Office
Savannah, Georgia
07.2016 - 11.2017
  • Secured and organized exhibits in preparation for trail
  • Recorded charges and pleas to the court
  • Assisted with preliminary tasks of jurors
  • Examined legal documents to ensure adherence to laws and court procedures
  • Effectively completed various office duties to ensure court documents were processed correctly
  • Assist Judges in courtroom procedures.

Deputy Clerk II

Magistrate Court
Savannah, Georgia
11.2012 - 07.2016
  • Keep records of materials
  • Scan and read incoming documents to determine how and where they should be classified
  • Assign and record or stamp identification numbers or codes to index materials for filing
  • Perform periodic inspections of documents and files to ensure correct placement
  • Read case dispositions or court orders for accuracy
  • Assist Judges in courtroom procedures.

Juvenile Corrections Officer/Secretary

Department of Juvenile Justice
05.2010 - 11.2012
  • Under general supervision, perform law enforcement and public safety work in the custody and security of jail inmates
  • Close physical contact with inmates for security purposes
  • Interaction with the public
  • Manage inmate case files
  • Collect data and compile reports
  • Enter time sensitive data
  • Inspect inmates incoming/outgoing mail.

Education

Geoscience -

Southern New Hampshire University
01.2024

Coursework in Justice Administration -

University of Louisville
05.2004

Political Science -

Catawba College
12.1994

Skills

  • Proficient in Microsoft Office and Access
  • Ability to multi-task to meet all required deadlines
  • Ability to prepare and brief reports to higher leaders in an accurate and timely manner
  • Advanced writing and communication skills needed for professional correspondence
  • Effectively communicates with superiors and peers to ensure that the intended goals are achieved
  • Abides by all company safety standards and policies
  • Improving Operations
  • Schedule Management
  • Work Order Management
  • Critical Thinker

Accomplishments

  • Basic Juvenile Corrections Officer Training Certified 2010-2012
  • Safe Crisis Management Certified 2010-2012
  • Conduct necessary training within department
  • Developed and implemented new policies to better the efficiency of customer service and work flow
  • Organized warehouse for better work flow
  • Coaching and mentoring employees
  • Strong organization and prioritizing skills

Timeline

Field Service Dispatcher

Yancey Bros. Co.
03.2023 - Current

Parts Counter/Warehouse Lead

Yancey Bros. Co
03.2020 - 03.2023

Administrative Support for Topcoat

Edward Interiors
02.2018 - 03.2020

Deputy Clerk III

Superior Court Clerk’s Office
07.2016 - 11.2017

Deputy Clerk II

Magistrate Court
11.2012 - 07.2016

Juvenile Corrections Officer/Secretary

Department of Juvenile Justice
05.2010 - 11.2012

Geoscience -

Southern New Hampshire University

Coursework in Justice Administration -

University of Louisville

Political Science -

Catawba College
Veronica Carney