Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Field Service Dispatcher
Yancey Bros. Co.
Pooler, Georgia
03.2023 - Current
Supervisor Technician
Communicate with and manage customers
Provide timely and detailed service reports
Manage emergency situations for vehicle operators
Prioritizing and scheduling service calls
Perform troubleshooting.
Parts Counter/Warehouse Lead
Yancey Bros. Co
Pooler, Georgia
03.2020 - 03.2023
Corrdinated 'major projects' for Parts department
Communicating goals and targets
Setting objectives and following thru till completion
Answer email/verbal questions in a timely manner
Provide feedback through side-by-side coaching and on-the-job training
Review complex shipments for discrepies
Excellent customers service.
Administrative Support for Topcoat
Edward Interiors
Rincon, Georgia
02.2018 - 03.2020
Creating compliance certificates on work processes per FAA standards
Calculating quotes for customers
Ensures parts are received by correct department for efficient processing
Verify and track project deadlines.
Deputy Clerk III
Superior Court Clerk’s Office
Savannah, Georgia
07.2016 - 11.2017
Secured and organized exhibits in preparation for trail
Recorded charges and pleas to the court
Assisted with preliminary tasks of jurors
Examined legal documents to ensure adherence to laws and court procedures
Effectively completed various office duties to ensure court documents were processed correctly
Assist Judges in courtroom procedures.
Deputy Clerk II
Magistrate Court
Savannah, Georgia
11.2012 - 07.2016
Keep records of materials
Scan and read incoming documents to determine how and where they should be classified
Assign and record or stamp identification numbers or codes to index materials for filing
Perform periodic inspections of documents and files to ensure correct placement
Read case dispositions or court orders for accuracy
Assist Judges in courtroom procedures.
Juvenile Corrections Officer/Secretary
Department of Juvenile Justice
05.2010 - 11.2012
Under general supervision, perform law enforcement and public safety work in the custody and security of jail inmates
Close physical contact with inmates for security purposes
Interaction with the public
Manage inmate case files
Collect data and compile reports
Enter time sensitive data
Inspect inmates incoming/outgoing mail.
Education
Geoscience -
Southern New Hampshire University
01.2024
Coursework in Justice Administration -
University of Louisville
05.2004
Political Science -
Catawba College
12.1994
Skills
Proficient in Microsoft Office and Access
Ability to multi-task to meet all required deadlines
Ability to prepare and brief reports to higher leaders in an accurate and timely manner
Advanced writing and communication skills needed for professional correspondence
Effectively communicates with superiors and peers to ensure that the intended goals are achieved
Abides by all company safety standards and policies
Improving Operations
Schedule Management
Work Order Management
Critical Thinker
Accomplishments
Basic Juvenile Corrections Officer Training Certified 2010-2012
Safe Crisis Management Certified 2010-2012
Conduct necessary training within department
Developed and implemented new policies to better the efficiency of customer service and work flow