Veronica Castillo
Kerman,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
Work History
Medical Scheduler
Central California Faculty Medical Group
2020.06 - 2022.11
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
QC Lab Technician
Neil Jones Food
2010.07 - 2020.08
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Performed routine maintenance and calibration on testing equipment.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
- Identified and resolved variances to bring products in line with requirements.
- Performed visual assessment of products to evaluate conformance with quality standards.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
Caregiver
Hinds Hospice
2018.11 - 2019.08
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Medical Assistant
Mendota Family Health Center
2008.06 - 2010.07
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
WL Brown Medical Corp
2004.05 - 2008.06
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures and care plan instructions.
- Obtained pre- and post-treatment vital signs and weight.
Education
Medical Assisting
Galen College of Medical And Dental Assistants
Fresno, CA10.2003
High School Diploma -
Tranquillity High School
Tranquillity, CA06.1999
Skills
- Collecting Intake Information
- EMR Systems
- Patient Follow-Up
- Medical Imaging
- Medication Schedules
- Data Entry Software
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Medical Scheduler
Central California Faculty Medical Group
2020.06 - 2022.11
Caregiver
Hinds Hospice
2018.11 - 2019.08
QC Lab Technician
Neil Jones Food
2010.07 - 2020.08
Medical Assistant
Mendota Family Health Center
2008.06 - 2010.07
Medical Assistant
WL Brown Medical Corp
2004.05 - 2008.06
Medical Assisting
Galen College of Medical And Dental Assistants
High School Diploma -
Tranquillity High School
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