Veronica Castillo
Lovington,NM
Summary
I am very organized and dependable . I am learn fast and love to learn new things. I have a very positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking, my current employer said that I have a work ethic that he has not seen in other people.
Overview
31
31
years of professional experience
Work History
Medical Biller
Nor Lea Home Medical
02.2018 - Current
- Communicate with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Posted payments and collections on regular basis.
- I keep up with Prior Authorizations, that are needed every 3 months to ensure that e are going to continue to get paid for the service.
- I search for missing payments
- Call patients to try to get them to pay when they are in collections.
- Balance the end of the month
- Run end of the month reports
- Make daily deposits and take to the bank.
Clerk I
Texas Department Of Criminal Justice
11.2021 - 01.2023
- I was in charge of assigning inmates their living quarters.
- Printed daily reports to give to the guards so that they could make sure the inmates were in assigned place.
- Also printed daily job, doctor or whatever pass the inmate needed a pass for.
- Typed and filed in inmate information
- I also answered the main phones when the person was out to lunch.
- I also became a certified translator for the State of Texas.
Clerk II
Lovington Magistrate Court
10.2015 - 02.2018
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Processed documents and materials to disseminate information to appropriate parties. It was very important to fax the information to the jail to make sure that if a prisoner had to be released , he would be.
- Print the weekly docket and pull the cases for the week.
- Do the judgement and sentences when the case has been adjudicated.
- My main cases were the DWI, Felonies, Violent misdemeanors and extraditions. But I work all cases and trained the newly hired personal.
Patient Service Representative
Nor Lea Home Medical
09.2009 - 10.2013
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- I worked the Medicare denials.
- Audit patient chars, got CMN's for certain items that we had to have before we could bill.
- Went to Doctors office if necessary to get orders signed.
Bookkeeper and Sales Person
Furniture Fashions
09.1992 - 11.2011
- I started as a salesclerk and worked my way up to book keeper.
- I was in charge of the Account Receivables , running credit checks, setting customers up on payment plans, took payments and applied to their accounts.
- Balanced the drawer daily and took the deposit to the bank.
- When they needed help or customers requested me, I would also help sale furniture.
Tax Preparer
H&R Block
01.2008 - 05.2008
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Assessed client tax situations to determine best filing options.
- This was seasonal work
Education
GED -
Dalhart High School
Dalhart, TXSkills
- HIPAA Compliance Certification
- Claims Review
- Commercial and Private Insurance
- Multitasking and Organization
- Certified interpreter for the State of Texas\
- Substitute Teacher Certificate
Timeline
Clerk I
Texas Department Of Criminal Justice
11.2021 - 01.2023
Medical Biller
Nor Lea Home Medical
02.2018 - Current
Clerk II
Lovington Magistrate Court
10.2015 - 02.2018
Patient Service Representative
Nor Lea Home Medical
09.2009 - 10.2013
Tax Preparer
H&R Block
01.2008 - 05.2008
Bookkeeper and Sales Person
Furniture Fashions
09.1992 - 11.2011
GED -
Dalhart High School
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