Veronica Chick
Yucaipa,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
HR Generalist
The Behavior Lab
09.2023 - Current
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Successfully hired, trained, and onboarded over 50 employees across various departments.
- Managed full-cycle recruitment process, from job postings to offer negotiations.
- Conducted new hire orientation sessions, ensuring seamless integration into company culture and operations.
- Developed and implemented HR policies and procedures, maintaining compliance with labor laws and regulations.
- Collaborated with legal counsel to review and update employment contracts and company policies.
- Conducted training sessions on HR policies, sexual harassment prevention, and workplace safety.
Team Lead/Supervisor
Target Corporation
08.2020 - 11.2021
- Exceeded annual sales forecast for the fulfillment department by 700% within my first few months as a team lead
- Recruited, hired and trained 15+ team members, continuously developing them into more productive and self-driven employees
- Planned workloads by analyzing forecasted sales for the following days to ensure my team effectively met company goals and deadlines
- Supported all other departments to boost sales for the store, directly resulting in a boost in productivity for my team.
Team Leader/Supervisor
MarketSource
09.2019 - 08.2020
- Analyzed sales on a monthly basis to ensure goals were met and maximize productivity among my team
- Exceeded sales goals and positive guest experience through suggestive selling, earning #1 in sales as a team within the district
- Developed a stronger skill for problem-solving with guests by having to often diffuse tense situations
- Coordinated employee schedules and trainings.
Sales Associate
Fitness 19
08.2018 - 10.2019
- Provided exceptional customer service to both new and pre-existing members
- Pushed to make monthly sales quotas through suggestive selling and cold calling
- Accurately managed a cash register during fast-paced hours
- Stock, replenish and organize inventory to push sales on products.
Kennel Manager
Shadow Mountain Australian Labradoodles
09.2017 - 09.2018
- Organized dog kennel day and night, protecting breeders assets and litters by adhering to rules and schedules set by the breeder
- Carefully administer shots and medications at scheduled times and dates, keeping puppies up-to-date on vaccinations
- Deliver newborn puppies, practicing a safe and sanitary process at all times
- Ensured inventory was accurate to maximize quality of products and medications
- Coordinated employee schedules.
Cashier/Sales Associate
Turner's Outdoorsman
11.2016 - 11.2017
- Accurately maintained a cash register, helping an average of 50 customers per day
- Executed firearm and ammunition sales, exceeding expectations through suggestive selling
- Effectively communicate with coworkers while handling important, time sensitive paperwork, never missing a deadline or having to redo paperwork
- Provided exceptional customer service, building customer loyalty and positive shopping experience.
Education
Some College - Psychology
California State University San Bernardino - San Bernardino, CA
06.2024
Skills
- Bi-lingual in English and Spanish
- Customer Service
- Cold Calling
- Employee Relations Management
- Background Checks
- Attendance Management
- Strategic HR Planning
- Diversity and Inclusion
- Employee Retention
- Recruitment and selection
- Compensation and benefits
Military Service
Air Force Reserves, United States, Airman First Class, 07/01/18, 8/1/2019
Languages
Spanish
Native or Bilingual
Timeline
HR Generalist
The Behavior Lab
09.2023 - Current
Team Lead/Supervisor
Target Corporation
08.2020 - 11.2021
Team Leader/Supervisor
MarketSource
09.2019 - 08.2020
Sales Associate
Fitness 19
08.2018 - 10.2019
Kennel Manager
Shadow Mountain Australian Labradoodles
09.2017 - 09.2018
Cashier/Sales Associate
Turner's Outdoorsman
11.2016 - 11.2017
Some College - Psychology
California State University San Bernardino - San Bernardino, CA
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