Veronica Deming
Billings,MT
Summary
Dynamic professional with a proven track record at Avis Budget Car Rental, excelling in customer service and staff training. Leveraged team motivation and computer skills to enhance operational efficiency and customer satisfaction. Known for fostering teamwork and collaboration, consistently achieving performance goals.
Overview
22
22
years of professional experience
Work History
Assistant Manager
Avis Budget Car Rental
05.2004 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
House Cleaner
Lovely Ladies
03.2017 - 08.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Dietary Aid
Parkview Care Center
06.2002 - 05.2004
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
Education
High School Diploma -
Lincoln Center
Billings, MT05.2003
Skills
Money Handling
Customer Relations
Team motivation
Product and service knowledge
Staff Training and Development
Workload Management
Strategic Planning
Policy Enforcement
Customer Service
Teamwork and Collaboration
Computer Skills
Problem Resolution
Timeline
House Cleaner
Lovely Ladies
03.2017 - 08.2017
Assistant Manager
Avis Budget Car Rental
05.2004 - 06.2024
Dietary Aid
Parkview Care Center
06.2002 - 05.2004
High School Diploma -
Lincoln Center
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