Veronica Dominguez
Oakville,MO
Summary
Self-motivated team player, with over 21 years of experience managing high-flow offices, reducing process flow barriers, increasing efficiency and ensuring leaders and their teams have the correct tools at their disposal, to work effectively.
Excellent customer service, leadership and problem solving skills. Strong belief that effective and efficient communication is crucial to a healthy work environment for peers, leaders, and customers. Always bring forward barriers with solutions.
Overview
21
21
years of professional experience
Work History
Case Manager
Schultz And Myers, LLC
Saint Louis, MO
07.2020 - Current
- Helped clients receive appropriate, high-quality care legal assistance.
- Managed over 200 clients at one time.
- Partnered with attorneys and paralegals to investigate and document client claims in electronic charting systems.
- Identified needs of individual clients and coordinated responses based on physician advice, insurance limitations, attorney's fees and procedural costs.
Administrative Assistant/Office Manager
Cervantes And Associates
Saint Louis, MO
08.2001 - 07.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Drafted legal documents
- Dictation and transcription
Education
High School Diploma -
Soldan High School
Saint Louis, MO05.2000
Skills
- Report Preparation and Analysis
- Office Management
- Vendor Liaising
- Trial Proceedings
- Executive Calendars
- Client Correspondence
- Inquiry Requests
- Travel Arrangement Management
- Office Supplies and Inventory
- Administration and Operations
- Skilled in Microsoft Office
- Meeting Coordination and Support
- Adaptable and Resilient
- Confidence and Drive
- Managing Appointments
Languages
Spanish
Native or Bilingual
Timeline
Case Manager
Schultz And Myers, LLC
07.2020 - Current
Administrative Assistant/Office Manager
Cervantes And Associates
08.2001 - 07.2020
High School Diploma -
Soldan High School
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